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Audi Livermore - Service Center

Livermore, CA

4.8
407 Reviews

407 Reviews of Audi Livermore - Service Center

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May 30, 2023

Great customer service and the service guy had the mechanic meet my timeline since I had an appt to be at More

by Holly C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 29, 2023

The team did an excellent job with my service tune-up. They also helped me fix my seat More

by ANANTH.SRIKRISHNAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Jun 19, 2023 -

Audi Livermore responded

Thank you for your feedback on your service visit. We are happy to hear that everything was taken car of during your service, and we are here for you if any other assistance is needed!

May 29, 2023

Great service department. Service advisor and technician completed repairs in a timely manner while i was waiting in the lobby More

by ratht209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 29, 2023

The team was on top of a quick service extremely communicative and took great care of my car! More

by WENDY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 29, 2023

Like ability to schedule service on line. Very efficient service drop off to pick up. More

by VERDONCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 27, 2023

Completed satisfaction for mechanical job which I drive my Audi so smooth and running very well More

by ROBERTAELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 20, 2023

Nick was very helpful in solving a problem with renewing my subscription to Connect + on my S8. He not only got the problem resolved, he did so in a very professional and competent manner. More

by TRAVELPRO2018
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
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Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your S8. We hope you are enjoying your Audi, and we are here if you need anything else!

May 19, 2023

Nick was super helpful with my needs to activate the cool online service for my A8L. More

by rtflier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your A8L. We hope you are enjoying your Audi, and we are here if you need anything else!

May 17, 2023

Good dealership, they took my vehicle in earlier than expected and fixed it early, friendly staff More

by swaroopr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 15, 2023

Very helpful, kept me in the loop with everything going on. Went above and by. More

by msourbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

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