Back

Audi Livermore - Service Center

Livermore, CA

4.8
398 Reviews

398 Reviews of Audi Livermore - Service Center

Sort by
September 30, 2023

The staff is very pleasant and helpful, wish they had loaners available as in the past. More

by CURVES_SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

I purchased my Q8 with a fantastic salesman, Bill Blackburn. But when it came time to buy out my lease…the salespeople were terrible. Condescending and rude. I contacted corporate and bought it direc More

by NIKNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great service. They explain everything very well. So far, they’ve gone above and beyond. More

by hallehershon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Excellent. They Gave me an Uber home for my service from the dealer and back. More

by CPFRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Great service and they really care my outcome! Been a loyal customer for years! Nancy rocks! More

by jlosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Nancy is thorough, efficient, and friendly. She makes bringing in the car for service a pleasure. The service work is both timely and excellent. More

by MBLAKELY5198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Helpful with all service requirements, Nacy is head and shoulders the best service person I've ever worked with at any dealership. More

by DAVID.BASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

I was very pleased with the quick turn around of my service request. Thank you so much. More

by rubay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
September 11, 2023

I have used Audi Livermore to service my Audi TT since 2001 and have great trust in Johnny Cheng and all the support staff in the service department. If it was not for the relationships I have built over More

by MLALWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
September 11, 2023

I’d like to thank Nick for his patience and professionalism, Nick was super helpful with helping me set up my Audi I purchased at another dealership that wasn’t so helpful. If you’re in the mar More

by Allensanchez185
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
14
...