Audi Livermore - Service Center

Ismael and Faith Clark Both provide excellent service, are very professional and friendly. They are very detailed in communicating the issues with my vehicle and prioritizing what needs to get done. are very professional and friendly. They are very detailed in communicating the issues with my vehicle and prioritizing what needs to get done. More

The overall service experience was excellent. Faith found a defect in my tire which could have been a real issue while driving. I was most appreciative. Faith found a defect in my tire which could have been a real issue while driving. I was most appreciative. More

Great customer service with recent visit in getting a new supply at parts department and the help from the service advisor Faith. supply at parts department and the help from the service advisor Faith. More

Friendly staff, very accommodating, and concise with the services recommended and performed. I arrived in time, they assistants me immediately and the services were completed within the estimated time. I services recommended and performed. I arrived in time, they assistants me immediately and the services were completed within the estimated time. I also appreciated the offer to take me to work using Lyft. Excellent service! More

Great staff from the service department. All willing to help when I need extra assistance with my car All willing to help when I need extra assistance with my car More

Professional and Knowledgeable. Went above and beyond. He is a true asset to Audi of Livermore. Went above and beyond. He is a true asset to Audi of Livermore. More

This dealership is further from me than the Concord Audi dealer and because of the lack of customer service in Concord, I only go to Audi Livermore. They are incredibly helpful, tactful, flexible and thorou dealer and because of the lack of customer service in Concord, I only go to Audi Livermore. They are incredibly helpful, tactful, flexible and thorough. More

Excellent service, they were really helpful and very efficient. Would recommend them to everyone. Thabks efficient. Would recommend them to everyone. Thabks More

Always professional and prompt. Communicates well. Nice job and thoughtful and helpful. Knows what’s been done before and gives good advice Communicates well. Nice job and thoughtful and helpful. Knows what’s been done before and gives good advice More

Nancy and Nicholas are Amazing! Nancy followed up with updates and she reached out to my warranty provider outside Audi to help me. When asked about Audi Connect, she checked with o Nancy followed up with updates and she reached out to my warranty provider outside Audi to help me. When asked about Audi Connect, she checked with other people and Nicholas help me gracefully More