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Audi Livermore - Service Center

Livermore, CA

4.8
403 Reviews

403 Reviews of Audi Livermore - Service Center

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December 27, 2023

Livermore is my chosen dealership for service even though my Q7 was purchased in Concord. Livermore's service department is head and shoulders above with its friendly and fast service! And that has everythin More

by DKBERRIES
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
December 22, 2023

Provided prompt and accurate estimate. Work was done on time and afterwards, the service advisor went through everything. More

by aj1213
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Ismael is the consummate professional, and Audi Livermore's service department always goes beyond the call of duty- very thorough. More

by john.olenchalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Everyone was friendly and took care of the services I needed Service was very efficient More

by ASHLEYZ447
Recommend Dealer
Yes
Employees Worked With
Joshua
December 17, 2023

Great work. Faster than expected and the guys were very nice. Will go to this service center again. More

by damian.eldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Faith is amazing, the second time I’m working with her this year. She goes above and beyond. She is my favorite advisor of all times. More

by i0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Nice experience. I was able to drop off, get a lyft, picked up by Lyft when my car was ready. More

by salamh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Nancy makes ownership of an Audi less stressful. She explains what the dealership can do, pricing and arranges for transportation from this remote site. I don't think I would own an Audi without t More

by MIKEMANDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

It was a great experience with Ismael who took care of fixing all car issues and talk to insurance to cover the full cost. More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Excellent service, good communication pre and post service. Curtesy transport provided pre and post services. All good More

by ROBBIE.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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