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Audi Livermore - Service Center

Livermore, CA

4.8
398 Reviews

398 Reviews of Audi Livermore - Service Center

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December 15, 2023

Faith is amazing, the second time I’m working with her this year. She goes above and beyond. She is my favorite advisor of all times. More

by i0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Nice experience. I was able to drop off, get a lyft, picked up by Lyft when my car was ready. More

by salamh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Nancy makes ownership of an Audi less stressful. She explains what the dealership can do, pricing and arranges for transportation from this remote site. I don't think I would own an Audi without t More

by MIKEMANDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

It was a great experience with Ismael who took care of fixing all car issues and talk to insurance to cover the full cost. More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Excellent service, good communication pre and post service. Curtesy transport provided pre and post services. All good More

by ROBBIE.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Ismael and Faith Clark Both provide excellent service, are very professional and friendly. They are very detailed in communicating the issues with my vehicle and prioritizing what needs to get done. More

by SAMKIM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

The overall service experience was excellent. Faith found a defect in my tire which could have been a real issue while driving. I was most appreciative. More

by JOHNEBENSON1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Great customer service with recent visit in getting a new supply at parts department and the help from the service advisor Faith. More

by SLINPTL
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Friendly staff, very accommodating, and concise with the services recommended and performed. I arrived in time, they assistants me immediately and the services were completed within the estimated time. I More

by azevedo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Great staff from the service department. All willing to help when I need extra assistance with my car More

by SMORGAN_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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