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Audi Livermore - Service Center

Livermore, CA

4.8
398 Reviews

398 Reviews of Audi Livermore - Service Center

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January 13, 2024

Nancy and the tech went above and beyond to fix my issue and more Great experience More

by CHAD.ARNOLD2
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
January 13, 2024

Very helpful. Very friendly Provided great customer service Happy to return again Everything was great More

by ALIOWENS78
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
January 13, 2024

Awesome helpful responsive She is very helpful. Awesome helpful responsive. Was always reachable on text and went the extra mile to help More

by aoswal
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
January 13, 2024

Always excellent and this visit was no exception. Very organized, excellent and timely communication. Provides a 1st class experience. More

by CATHYPDAVIS
Recommend Dealer
Yes
Employees Worked With
Josh
January 08, 2024

Nick went out of his way to help me on a strictly customer service issue. He went above and beyond and I’m very grateful. Thank you Nick! More

by bhagerty22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Livermore is my chosen dealership for service even though my Q7 was purchased in Concord. Livermore's service department is head and shoulders above with its friendly and fast service! And that has everythin More

by DKBERRIES
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
December 22, 2023

Provided prompt and accurate estimate. Work was done on time and afterwards, the service advisor went through everything. More

by aj1213
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Ismael is the consummate professional, and Audi Livermore's service department always goes beyond the call of duty- very thorough. More

by john.olenchalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Everyone was friendly and took care of the services I needed Service was very efficient More

by ASHLEYZ447
Recommend Dealer
Yes
Employees Worked With
Joshua
December 17, 2023

Great work. Faster than expected and the guys were very nice. Will go to this service center again. More

by damian.eldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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