Back

Audi Livermore - Service Center

Livermore, CA

4.8
403 Reviews

403 Reviews of Audi Livermore - Service Center

Sort by
February 21, 2024

Always very warm and genuinely nice people. Joshua was a great help my last service More

by Jdhenderson110
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
February 19, 2024

We have been going to this service center for more than 10 years and we have always received very good service More

by CHECKAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

I came in needing help with the MyAudi App. Nicholas Yoritate went above and beyond to help me. I really appreciate his knowledge of the system and professionalism. Service like this is not as More

by gary_lukban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
January 23, 2024

Efficient, friendly, & transparent. I knew what I wanted, & they made it happen. Faith & Nick Y are incredible & I would work with them again any day. More

by ACHEN1
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
January 19, 2024

I had a fantastic experience getting my Audi serviced at this location. Ismael assisted me with finding the optimal maintenance package for my vehicle and addressed everything I was concerned about with exp More

by dullea27
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
January 17, 2024

Nancy is amazing and has the heart of gold. ..Nancy is te reason I come back to Audi. We have purchased 1 Auburndale have leased 3 Audio. Nancy is on top of its and makes our experience wonderfu More

by LESLIE24
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
January 16, 2024

Nick was super helpful on helping me setting up my Audi Q7 MyAudi account and helped me with follow up questions after I left dealership. More

by Gary V.
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
January 16, 2024

Service is excellent. Nancy is always amazing to work with. Everyone is always helpful and accommodating More

by SRVIESS
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
January 15, 2024

Good explain very good Job was as I expect On time Was don before time More

by Wais
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
January 15, 2024

Charged unfairly too much Unfair diagnostic which audi m disto was doing for free, livermore audi charged $250 More

by QURESHI.KAMRAN
Recommend Dealer
No
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
Jan 29, 2024 -

Audi Livermore responded

Thank you for your feedback on your recent diagnostic visit. A diagnosis was performed on your Audi to understand why a warning light came on. We would like to offer the opportunity to service your vehicle and waive the diagnostic fee, but have so far not been able to make contact. Please contact us at your earliest convenience so that we can help deliver a positive resolution to the matter. Thank you, Johnny Cheng, Service Manager

...
10
...