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Audi Livermore - Service Center

Livermore, CA

4.8
432 Reviews

432 Reviews of Audi Livermore - Service Center

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May 30, 2025

Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car More

by VANWONTERGHEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zamir Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

5 star experience with the whole dealership A+. Thank you Ishmael and the service department. More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I take both of my vehicles in for service to Audi Livermore. I have been very pleased and satisfied with the service that I received. More

by JENNYLEIGH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The service advisor was friendly and efficient. He called me during the course of service and there were no surprises More

by RRAGHAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

My experience with Audi of Livermore was nothing short of great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made More

by Cole H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Always first class service from Audi Livermore. Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once w More

by NWBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

always great Audi always takes care of our two Audi vehicles. We get first class service every time. More

by NWBC
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
April 28, 2025

Excellence (as usual). I've been a customer for 5 years (and have owned 5 Audi vehicles). I love the cars but love Audi Livermore's service quality. It's also nice to see t More

by TIBBSROBERT
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
April 27, 2025

Nancy is exceedingly helpful and very knowledgable! She goes beyond her job description to insure the customer’s needs are met. . More

by ILOVESLUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I feel like a person when I bring my car in and am well taken care of while my car is being worked on. More

by Linda93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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