Audi Livermore - Service Center

Always a pleasant experience. Excellent Customer Service. Very helpful and Timely response Knowledgeable and friendly Excellent Customer Service. Very helpful and Timely response Knowledgeable and friendly More

Very helpful very knowledgeable very friendly. James seemed to know everything about the A6 2020 I purchased. Found a few small problems a few daus later and they repaired them no charge. Ismael i James seemed to know everything about the A6 2020 I purchased. Found a few small problems a few daus later and they repaired them no charge. Ismael in service dept the best. More

Have been taking my Audi's to Livermore Audi for over 2 decades and it's great to see despite all the ownership changes the service department has continued to provide top-level service and support for the decades and it's great to see despite all the ownership changes the service department has continued to provide top-level service and support for the customers. More

I purchased my Audi in 2023 from Audi of Livermore, and have been returning for regular service since. I was very satisfied with the sales process and continue to be satisfied with the service team, espec have been returning for regular service since. I was very satisfied with the sales process and continue to be satisfied with the service team, especially Nancy F., who has been my principal advisor. My interactions with the parts and finance teams have been great and I always appreciate Jenn's positive attitude and great service. More

Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More

Faith was really helpful! Highly recommend! And turn around service was prompt as promised. Thank you! Highly recommend! And turn around service was prompt as promised. Thank you! More

Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More

Faith was very helpful. Will take care of recommended repairs in January 2025 Thank you Will take care of recommended repairs in January 2025 Thank you More

Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. getting in front of recalls, handling loaners, etc. More