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Audi Livermore - Service Center

Livermore, CA

4.8
437 Reviews

437 Reviews of Audi Livermore - Service Center

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June 24, 2025

Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i More

by AGPALACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Iwas very pleased with how quickly my service was completed. I will be scheduling all my future services with them!!! More

by owills87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

The customer service is exemplary! The entire team is on it. Very helpful and kind! More

by Laura Chopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Always provides great customer service! Will do what they can to promptly provide service date and return my car as quickly as possible . More

by GREG@MCKINLEYCP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Very attentive ,helpful, cheerful and friendly. Went over and beyond. Listens and took care of everything. More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car More

by VANWONTERGHEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zamir Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

5 star experience with the whole dealership A+. Thank you Ishmael and the service department. More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I take both of my vehicles in for service to Audi Livermore. I have been very pleased and satisfied with the service that I received. More

by JENNYLEIGH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The service advisor was friendly and efficient. He called me during the course of service and there were no surprises More

by RRAGHAVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

My experience with Audi of Livermore was nothing short of great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made More

by Cole H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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