Audi Livermore - Service Center

My experience with Audi of Livermore was nothing short of great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made great. From the moment I scheduled my service to the moment of picking up my car. Faith and the Audi Livermore team answered all my concerns and made the process efficient, comfortable and easy. More

Always first class service from Audi Livermore. Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once w Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once work is authorized and completed. More

always great Audi always takes care of our two Audi vehicles. We get first class service every time. vehicles. We get first class service every time. More

Excellence (as usual). I've been a customer for 5 years (and have owned 5 Audi vehicles). I love the cars but love Audi Livermore's service quality. It's also nice to see t I've been a customer for 5 years (and have owned 5 Audi vehicles). I love the cars but love Audi Livermore's service quality. It's also nice to see the same faces year after year. More

Nancy is exceedingly helpful and very knowledgable! She goes beyond her job description to insure the customer’s needs are met. . She goes beyond her job description to insure the customer’s needs are met. . More

I feel like a person when I bring my car in and am well taken care of while my car is being worked on. taken care of while my car is being worked on. More

Very helpful communicated. Well, suggested other options. Kept me informed in person and by phone Well, suggested other options. Kept me informed in person and by phone More

Faith was transparent, knowledgable, personable and helpful. And she followed up when she said she would with the right information — this seems like a basic expectation to have but most don’t do so. I helpful. And she followed up when she said she would with the right information — this seems like a basic expectation to have but most don’t do so. I felt she worked to help get the best solution for me and that also was budget minded, as Audi repairs can be more expensive. I felt she was on my side. I truly enjoyed collaborating with her. More

They have been serving my car since 2016. I’m happy with the service they have provided. I’m happy with the service they have provided. More

Great service and attention. Nancy follows through all the time and service is always good. Nancy follows through all the time and service is always good. More