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Audi Livermore

Livermore, CA

Overview
Employees
Reviews
Vehicles
4.8
647 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an ...
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 647 reviews

September 07, 2022

Great experience. The whole process was smooth and everyone involved was amazing to work with. More

by wagner.mitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimal Ehsan, Isaiah Adams, Jose Solorio, Crystal Gomez
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Sales department. We appreciate the opportunity to serve you, and we are pleased to hear it was a smooth process and a great experience!

September 07, 2022

Service department was helpful and customer service was excellent. Expedited my repair so we could have our vehicle in time for vacation More

by PPISCIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to serve you, and are glad the timing worked out with your vacation. We look forward to seeing you again next time!

September 07, 2022

Knowledgeable and professional team. Great job answering all of our questions. Word word word word More

by JAMES.PAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Adams, Levi Crump, Gregory Viloria, Sayed Akbari
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on our Sales team. We are glad to hear that all of your questions were answered, and please let us know if we can be of further help!

September 07, 2022

Was presented in writing a price that 30 minutes after arrive was told not correct rather $10,000 higher. Also my lease return had $9000 of equity yet upon signing showed about $7300 that they hoped o wou More

by RICHL0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yohan Haddad, Isaiah Adams, Crystal Gomez
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Sep 13, 2022 -

Audi Livermore responded

Rich, we do understand and respect your comments. We completely see it from a client point of view that this kind of error can seem deceptive, and we have spoken at length regarding the errors that occurred and offered a considerable concession on future maintenance for your troubles. We would hope you can consider that since we disclosed the pricing error prior to your decision to proceed with the purchase, and since the price error was so large, it may be unlikely to suppose we did so deliberately, hoping it would go unnoticed. There are no benefits in doing such things. However, in the end, what is important is the perception we leave behind with our clients and for that we are truly sorry. I am glad we were able to conclude the transaction as you requested and hope you have a more favorable future outlook for our part. Best regards, Yohan Haddad, General Manager

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September 07, 2022

Great service from the whole team and very friendly. I would recommend Audi of Livermore to others. More

by COLBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Gonzalez, Crystal Gomez
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Sales department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

The car works fine between service and I’ve not hand any additional repairs needed since I’ve been going there More

by PETER.FREIMANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & Larry. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Very professional, friendly and helpful. He answered all our maintenance questions. The service experience is very pleasant. More

by WILYZWANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Appreciate the service provided by Nick. He managed to get me a loaner while my car was serviced and that made me really happy! More

by RASHMISV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
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Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are glad to hear he was able to accommodate your needs while your vehicle was in Service, and we look forward to seeing you next time!

September 07, 2022

Nancy is awesome. Super warm and responsive. I also loved the video tech review I got of my vehicle via text- super slick! More

by cccomerford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We're glad the video tech review was helpful to you!

September 07, 2022

Always very friendly and accommodating. Never feel like they are pushing extra costs on me More

by NGOMEZ.PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

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