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Audi Livermore

Livermore, CA

4.8
616 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
Contact Dealership

3400 Las Positas Rd

Livermore, CA

94551

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Showing 616 reviews

September 22, 2022

Nancy, our service advisor, has been excellent. We have been very pleased with the prompt and thorough service we have received. It helps to keep us happy Audi owners. More

by Trish60048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Audi Livermore responded

We love happy Audi owners! Thank you for visiting us at Audi Livermore - we look forward to serving you next time.

September 22, 2022

I had great service at Audi Livermore. They got my work done quickly on my car. More

by Sid.yadav3524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback, we are glad we were able to get your service done quickly!

September 22, 2022

Service is good. Customer interaction is good. Service agent able to address issues. He ha knowledgeable More

by narsim10_mca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback!

September 22, 2022

Excellent customer service ! Comfortable waiting area. Uber service very efficient drop off and pick up . Highly recommend Audi Livermore More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Audi Livermore responded

Thank you for your recommendation! We are glad to hear the Uber drop off and pick up was a convenient feature for you. We look forward to seeing you next time.

September 22, 2022

Excellent staff and service. However the building AC system was broken and the area for checking in cars was extremely uncomfortable due to heat. At minimum, fans or portables sh More

by mdivasc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit! We appreciate your patience with the air conditioning, and it has since been fixed. Please let us know if there is anything else we can do for you!

September 22, 2022

Great service. Quick and fast. Was ubered there and back. Instantly let me know when my car was ready for pickup. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback! We are glad to hear the Uber service and the communication made this a great service.

September 22, 2022

Nancy always does a great job communicating regarding our cars service. Always does more than she has to. More

by COON.Kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your service visit, and on Nancy. We appreciate it, and we look forward to serving you next time!

September 22, 2022

Overall service was good. They had videos to explain the problem , which is cool. I took away one star, because I called several times to book an Uber for me to collect my car More

by Sashikiran Swarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Hello, thank you for speaking with me recently about your service visit. I appreciated the opportunity to know more about your experience. Please let me know if there is anything further we can do to assist you. We look forward to seeing you next time! - Johnny Cheng, Service Manager

September 22, 2022

We love Audi Livermore and the Great customer service we get there. Highly recommend this dealership. More

by PMMJ2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your service business. We appreciate it!

September 22, 2022

Awesome service, the service agent is very prompt and keep things very honest. I love the service More

by Maha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Oct 10, 2022 -

Audi Livermore responded

Thank you for your review of your recent service visit. We are glad to hear you loved it, and that it was quick & transparent!

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