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Audi Livermore

Livermore, CA

4.8
616 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 616 reviews

September 26, 2022

Excellent Service. Nancy is BEYOND amazing. I would have to go somewhere else if she wasn't there!!!!!! More

by STUART21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your endorsement of Nancy - she is amazing!

September 25, 2022

In spite of the on going challenges from Covid , our car is back and running good, we had our loaner car as promised when we decided to purchase from Audi Livermore More

by Robert Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your service. We appreciate your business!

September 23, 2022

Excellent customer service! Answered all questions pertaining to the car sale with such politeness! Thanks More

by NFONTANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorio, Nick Yoritate, Sayed Akbari
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for coming to see us at Audi Livermore. We appreciate the opportunity to earn your business and help you with your questions!

September 23, 2022

Great Great service people friendly very helpful people The problem is shortage on rental cars in the car being serviced More

by W_AL_DEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We will note the shortage of available rental cars, as we know transportation is very important while your Audi is serviced. We look forward to seeing you on your next visit!

September 23, 2022

One again Nancy was very professional and super helpful. This is why I always asked for her More

by giovanna.enns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your endorsement of Nancy and our service team. We appreciate the opportunity to service your Audi, and we look forward to helping you again next time!

September 23, 2022

Ordered tires. Made appt. Went to dealer and they said tires didn’t come in. Why not a phone call to reschedule and gas is not cheap. 45 miles for. Nothing More

by TWDAWKINS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
September 23, 2022

All employees are very Friendly, respectful, knowledgeable and professional. Easy to get an appointment.Thank you More

by alglevy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We appreciate it!

September 23, 2022

Great customer service, very friendly, I was very impressed. The waiting room was clean, water and coffee available too. More

by TONYLHOANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback! We are glad to hear the lounge was useful to you, and that you received great service. We appreciate your business and we look forward to seeing you next time!

September 23, 2022

By far the most caring group of people that exist in the car industry. No matter what every individual finds ways to help you. The old adage about not my department does not exist in this dealership. Grab s More

by Johnathan Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 10, 2022 -

Audi Livermore responded

We couldn't ask for a better review - thank you for your feedback, and for the opportunity to service your Audi. We look forward to seeing you next time!

September 22, 2022

Will never in this lifetime buy Audi. And I will spread the word. So many issues with this xxxx car. And under 100000 miles. More

by Villalpando.Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Omar
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