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Audi Livermore

Livermore, CA

4.8
616 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 616 reviews

October 05, 2022

Kept me informed during the course of my car service. The car was serviced on time as mentioned. More

by NITINMANGLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your feedback! We appreciate the opportunity to help you with your Audi, and we are glad you were able to get back in your car on time.

October 04, 2022

I tried to make An appointment online but they gave me three weeks out so I went to the dealer and I told him I need an oil change and tires and she took me right away I guess when I called the lady was m More

by RAED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit!

October 03, 2022

Nicholas Yoritate, was amazing Best sales person I've worked with in all Audi dealership in northern California I have been looking and waiting for the Q4 for 1 1/2 years and every time he got new More

by DJshaiparty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback and for the recommendation! We are happy to hear Nicholas took the time to keep you informed. Enjoy the wonderful Q4 - and please let us know if there is anything else we can do for you!

October 03, 2022

I was happy that it had Saturday service because I had to travel far and that it was available right away for service. My local Audi dealership was not available for several weeks. Good communication and r More

by SYLVIA.GALLEGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We are glad to hear we were able to help you on a Saturday to get your service done faster. We appreciate the opportunity to service your vehicle, and we hope to see you again!

October 03, 2022

The service department is amazing. Usually we get a car wash but due to drought we did not. We put a deposit on a Q4! More

by KARENMURPHY5232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Jacob Gonzalez
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback on the service department - we are excited about the Q4, and we look forward to helping you with this amazing new vehicle.

October 01, 2022

Excellent follow up. Really took the time to fix my problem. Went above and beyond. More

by ScottL.Varner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback. We are glad to help! Please let us know if there is anything else we can do for you.

October 01, 2022

Had a flat tire. Jennifer from sales department welcomed me and took me directly to Sales Advisor Josh to had my tire replaced. After that, Johnny, the service manage More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Livermore responded

We are glad we were able to help with your flat tire! Thank you for your feedback on Jennifer, Josh & Johnny, and we hope you are enjoying your Audi.

September 29, 2022

Very helpful service done quickly while I waited. Kept me updated via text and reviewed what was done. They do a great job More

by DNOLEROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Oct 11, 2022 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to earn your service business. We are happy to hear that Nick and the team did a great job!

September 29, 2022

Nancy always calls me to check in and always makes sure that everything gets done in a timely matter! When I had an issue, she took the time out of her day to call me and talk me through it. Thank you Nanc More

by ASHLEYMAREEO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Audi Livermore responded

We appreciate your feedback on your recent service experience with Nancy, and we are glad to hear she took the time to help. Please let us know if there is anything else we can do for you!

September 28, 2022

Fast, friendly, efficient, no pressure, no upsell attempt. Will use again. I need four extra words. More

by CPFRENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Audi Livermore responded

We are glad to hear your visit was fast, friendly & efficient! Thank you for visiting us in the Audi Livermore service department.

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