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Audi Livermore

Livermore, CA

4.8
616 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 616 reviews

October 12, 2022

Love this dealership! Despite living further from this location, I would come here for all of my service needs! With our current purchase, Nick's customer service was exce More

by Rose Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Crystal Gomez, Adrees Sharza
Nov 10, 2022 -

Audi Livermore responded

Thank you Rose for sharing your feedback on Nick, Johnny, and the team! We are excited to hear your passionate remarks on the Service department. Please let us know if there is anything else we can do for you!

October 12, 2022

Excellent service, courteous and friendly. Nick was very help and was able to resolve my issue. Thank you Nick! More

by NDAVIS9027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback, we are excited that Nick was helpful and that your issues were resolved!

October 11, 2022

My service adviser, Nancy Frasula was knowledgeable, friendly and attentive to my service needs. It is always a delight working with Audi, Livermore. And I love their hot chocolate dispenser. More

by WISEMOM61706
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Audi Livermore responded

Thank you for your feedback on Nancy and your service visit. We will keep the hot chocolate ready for your next visit!

October 10, 2022

Easy to book appointment and drop the car for servicing. Great communication to give us update on car status More

by ashokashok_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and we look forward to seeing you next time!

October 10, 2022

They completed the work requested in a timely matter and did a system check of the entire vehicle on video and sent it to me so I can review what may be or might not need to be done. This gives the custom More

by GRCHACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service at Audi Livermore! We are glad everything went smoothly and that the video inspection was helpful!

October 09, 2022

The service department is very thorough and efficient. There first priority is safety. Thank you! More

by lindatangren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for visiting us at Audi Livermore! We appreciate your feedback, and are happy to hear the experience was thorough and efficient. We look forward to seeing you next time!

October 06, 2022

They took the car on time and the rear brake repair service was completed as promised. More

by PGUBIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback, and for trusting Audi Livermore with your repair work! We appreciate your business, and we look forward to helping you again in the future.

October 06, 2022

Excellent customer service and friendly staff. My car was serviced on time, but the fix was too expensive, and replacing a car key did not happen as the price was not reasonable. More

by dononjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent Service visit. We appreciate your business! Before your next visit, be sure to check our Service Specials page at https://www.livermoreaudi.com/promotions/service/index.htm in case there are any offers that can save you on your next service!

October 06, 2022

Nicholas was friendly, helpful and informed. He went out of his way to make our car buying experience pleasant. More

by Susanahermanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Oct 21, 2022 -

Audi Livermore responded

Thank you for your feedback, and congratulations on your car purchase! We are glad to hear that Nicholas went out of his way to make this a pleasant experience.

October 05, 2022

Friendly staff and great customer service. Dealership always keeps me in the loop with my vehicle service. Highly recommend Audi Livermore for all your servicing needs. More

by MSYVORAVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Audi Livermore responded

Thank you for your review & recommendation. We are glad to help you with your Audi, and we look forward to seeing you next time!

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