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Audi Livermore

Livermore, CA

4.8
625 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 625 reviews

November 23, 2022

Service people are always friendly and helpful. Good communication. I will keep coming back. Thank you. More

by dmatlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We look forward to helping you next time!

November 23, 2022

Johnny and Nancy are our go-to service reps for our three Audis. Great team. More

by RICKLEVESQUE
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on Johnny and Nancy - we certainly agree they are great 'go-to' people! We look forward to seeing you next time!

November 20, 2022

Nancy and here team were excellent to work with. I suggest using Audi Livermore for your vehicle’s service and maintenance. More

by dabus36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback and your recommendation! We are glad to hear that Nancy and the team took great care of you and your Audi.

November 19, 2022

Great experience with the service department. A little disappointed that you have to wait so long for a loaner car. More

by GEMMA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent experience. We appreciate your visit, and we are working on loaner car availability for the future, as new car availability becomes less of an issue for the manufacturer. We look forward to seeing you and your Audi next time!

November 18, 2022

Nick did a great job answering my questions and helping me. Thanks Nick! I will be back! More

by spencerbrodie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear that Nick did a great job, and we look forward to seeing you next time!

November 18, 2022

I purchased a used 2019 etron from a different dealership and Nick helped me set up the Key User (when technical support could not help). Nick also walked me through some incentives for my vehicle and he an More

by kmkratky
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and for considering us your preferred service dealership. We appreciate it and we look forward to helping you with your e-tron in the future!

November 17, 2022

No one wanted to come out to show us our car when we came, but once they did, they had excellent customer service More

by harmashiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback regarding your visit. We are sorry to hear about the initial impression, but are glad to hear things improved and that you received excellent customer service. We strive to provide 5-star service to each customer, and we hope we can earn your business again in the future.

November 16, 2022

Livermore Audi service is the very best and has been for the 20 years of servicing y all 9 of my Audis since 2003. Your manager, Johnny Cheng, is the best without a doubt. The service dept. is your best s More

by PHIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Wow, we love this review! Thank you for your loyalty both to Audi and to our Livermore Audi location, we truly appreciate it! We agree that Johnny is the best and we'll be sure to pass your note along.

November 11, 2022

I like Jennifer. She’s very helpful and trustworthy. Thank you Jennifer for your help Jennifer More

by DIEM.JENNIFER
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you Jennifer for your feedback. We are glad that Jennifer helped you with your Audi, and we are here if you need anything else!

November 10, 2022

Johnny the service manager is the best. Always very helpful. They treat me very well More

by BROWN1VINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Adams, Nick Omar
Feb 10, 2023 -

Audi Livermore responded

Thank you for your feedback - we think Johnny is the best too! We look forward to seeing you next time!

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