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Audi Livermore
Livermore, CA
640 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 640 reviews
March 14, 2025
Quality service with great customer service done on time. The team at Livermore was fantastic The team at Livermore was fantastic More
by GREG_FINA
Verified CustomerEmployees Worked With
March 11, 2025
The associate was very polite and considerate. He was able to solve all my issues and followed up afterwards. He was able to solve all my issues and followed up afterwards. More
by JIAHUIWANG2001
March 08, 2025
Ishmael is approachable & nice. Am not afraid to ask questions. Dealership is near my place Am not afraid to ask questions. Dealership is near my place More
by nonotchpw
Employees Worked With
March 03, 2025
All of the staff is great to work with and get repairs done in a timely manner. done in a timely manner. More
by fleetlease.adesagoldengate
March 01, 2025
We had a great experience leasing our car. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. More
by amy
February 28, 2025
I had Audi Q7 since 2022 And have visited this dealership multiple times. Most often I would work with Nancy or Ismael. The biggest issue with the car is usually electronics and the ongoing issue is squeaky multiple times. Most often I would work with Nancy or Ismael. The biggest issue with the car is usually electronics and the ongoing issue is squeaky brakes. During multiple visits Nancy told me that she was surprised to hear about squeaky brakes because that’s not an issue that Audi typically has. Eventually, I recorded the video and brought it in. After reviewing the video with Ismae he has acknowledged that this is an ongoing issue with Audi and that if we wanted them to look at it, it would cost close to $600 for each break even if it’s just a pebble stuck on the brakes. He insisted that this was not covered by the extended Warranty but if we wanted to complain to someone, we can call the number he can provide. The only tire or break service that is covered by the extended warranty is “visual check.” Staff is not rude, but not compassionate or empathetic either. The service is usually rushed, the interactions are quick and cold, not a lot of conversation or dialogue or willingness to listen. The reality is that if we treated me like that during the purchase phase or if My car brakes were squeaking this loud during test drive I would not have purchased the car. Everything worked for about 12 months, but after the first year something is always a little off. I can tell that both the staff and our family are all exhausted from frequent visits and tense conversation. I do not recommend purchasing Audi and I do not recommend this dealership. More
by DN
February 28, 2025
As a guy that buys several cars a year this felt more like a used car dealer experience of a mid grade brand. They completely screwed my financing app up and I still don’t know what to do even though it like a used car dealer experience of a mid grade brand. They completely screwed my financing app up and I still don’t know what to do even though it was Audi Livermore That wanted me to finance instead of paying cash Still no response to questions on how to actually pay for the car loan. If credit gets affected I will engage attorneys Love the car but will never shop here again. More
by Jon
February 16, 2025
Friendly, professional, good communicator, efficient, timely. Easy to do business with. What more could one ask for? timely. Easy to do business with. What more could one ask for? More
by Dtinker0
Employees Worked With
February 14, 2025
James and Zamir were awesome. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. More
by kentPtierney
