Audi Lexington

I have a well maintained A6 with a severe oil consumption issue that Audi has no interest in taking ownership of. The review process lacks any voice of the customer while the dealer seemingly plays a signifi issue that Audi has no interest in taking ownership of. The review process lacks any voice of the customer while the dealer seemingly plays a significant role in. Audi of Lex is under new ownership which means they are in poor condition to offer meaningful input into the case. Bottom line, at 98k miles I have a perfect vehicle with cancerous pistons and Audi does not care. My mistake thinking Audi offers quality. Steer clear of any 2.0 Audi engine. It’s a sad day. More

I bought a BEAUTIFUL 2019 Audi S8- After having the one key I was given for the vehicle stolen, I called Audi about towing it to them and having a new one made and programmed (which is close to $1000 for t key I was given for the vehicle stolen, I called Audi about towing it to them and having a new one made and programmed (which is close to $1000 for this key). I first spoke to Matthew who was WONDERFUL but was then led to a woman in the service department who was the RUDEST person I’ve ever spoken to, let alone someone in customer service. She patronized me, talked down at me, raised her voice at me, and hung up when I asked to be transferred to a manage and said “she didn’t have to”. It’s interesting to think customers are paying as much as they are for these vehicles, the upkeep, services, etc and being spoken to like they aren’t spending as much as they are- let alone people at all. I am considering trading in my Audi and deterring my friends from ever owning one solely based on the woman I interacted with at this store. Thanks for ruining an entire brand. More

We purchased a used SUV. Our salesman was Eli . He took us on several test drives and was very professional. There was no pressure and for us that was a plus. This the se Our salesman was Eli . He took us on several test drives and was very professional. There was no pressure and for us that was a plus. This the second SUV that we have bought from Audi of Lexington. I would recommend that you give them a try. I think you will be pleased. They detailed our car before we left with it. They also gave us a car fax. We were given a list of things that they had checked and preformed on the car. We are very happy with our purchase. More

Professional, friendly and knowledgeable staff. Service Advisor was Patricia Smith, who promptly attended to my service appointment and provided me with an excellent Audi Loaner. Service was per Service Advisor was Patricia Smith, who promptly attended to my service appointment and provided me with an excellent Audi Loaner. Service was performed on time as promised. Appreciate having my A4 clean and washed. Looks like brand new Audi. Highly recommend Audi of Lex, great cars, service and sales! More