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Audi Las Vegas - Service Center

Las Vegas, NV

4.8
300 Reviews

300 Reviews of Audi Las Vegas - Service Center

Sort by
May 16, 2023

Erik Horn is my service advisor and I always get great, friendly service. He's honest about what needs to be done and if it's critical or not. Would highly recommend Desert Audi! More

by Heidi M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Horn
Report | Print
May 17, 2023 -

Audi Las Vegas responded

Hello Heidi, it means so much to us that you chose our dealership! We appreciate your recommendation of Audi Las Vegas and we hope to be of service again in the future.

May 14, 2023

I feel they were not being honest! I live in Las Vegas. And it took them 9 days to remove a holt to replace a bushing! More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wido
Report | Print
May 17, 2023 -

Audi Las Vegas responded

Hi Randall, we are deeply disappointed by your experience at Audi Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0276 to discuss what we can do to help.

May 12, 2023

Friendly staff that are willing to help you with whatever you need and then some More

by Q5e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido
Report | Print
May 16, 2023 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 10, 2023

I have great confidence in Las Vegas Audi. The service department, Ariana, has treated me well and honestly. I always feel comfortable with the staff and their responsiveness to questions or i More

by jnanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana and Kevin
Report | Print
May 15, 2023 -

Audi Las Vegas responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2023

Every visit at the service department has been seamless and pleasant from all service personal throughout the entire process. Excellent service! More

by Arisnickerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido, Steven, Ariane, Erik, Romeo, Kevin
Report | Print
May 11, 2023 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Service was speedy and accurate! Service writer Eric was amazing in keeping me informed by phone. Eric also assisted with my warranty and getting me a rental car More

by Donnalong775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric H
Report | Print
May 10, 2023 -

Audi Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Excellent Job! Punctual, delivered as promised. Well trained personnel being polite and focused. Will visit again as needed More

by ALBERT KAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Honn
Report | Print
May 07, 2023 -

Audi Las Vegas responded

Hi Albert, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

They’re very professional and thorough. They take good care of the vehicles and are very nice to work with. More

by oa222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
Report | Print
May 05, 2023 -

Audi Las Vegas responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 29, 2023

Romeo and the rest of the staff at Audi of Las Vegas provided 100% customer satisfaction. I’m proud to own an Audi. More

by Likourinou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo
Report | Print
May 03, 2023 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 29, 2023

From the beginning to the end, everything was handled very quickly and efficiently. My consultant was professional and communicated with me throughout the More

by quasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
May 03, 2023 -

Audi Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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