Audi Las Vegas - Service Center

Their service department is outstanding. They are very helpful in diagnosing any problem you bring to them and they go the extra mile to get your concerns promptly resolved. My service representative is E helpful in diagnosing any problem you bring to them and they go the extra mile to get your concerns promptly resolved. My service representative is Eric and his attentiveness to my questions and issues goes well beyond the customer service you typically receive in any business these days. More

Ariane is so helpful and she knows everything in my car. She is my service advisor for 4 years. 5 star for her. She is my service advisor for 4 years. 5 star for her. More

Kevin was fantastic. Appointment was for Saturday and he was able to get me in for repair a day earlier and was able to supply me with a loaner for the day. Never looking forward to having to get maintenan was able to get me in for repair a day earlier and was able to supply me with a loaner for the day. Never looking forward to having to get maintenance done on the vehicle, but with people like Kevin, it was a pleasure. More

Prompt, efficient, courteous and well coordinated. I especially appreciated the loaner service, which were cars as nice or nicer than my car. especially appreciated the loaner service, which were cars as nice or nicer than my car. More

I had a very pleasant appointment with Ariane. She checked me in quickly and was very attentive to my needs. I let her know that I needed my car by 4pm the same day and she was very accommodating. A checked me in quickly and was very attentive to my needs. I let her know that I needed my car by 4pm the same day and she was very accommodating. Ariane is professional, helpful and just an all around joy to work with. More

Excellent Job done! Erik was amazing as usual at his service!!! Keep up the great work guys!!! service!!! Keep up the great work guys!!! More

Friendly and knowledgeable staff. Received a nice welcome when I pulled in to working with my service consultant. when I pulled in to working with my service consultant. More

Friendly and helpful. Christopher kept me informed on the work they were doing on my vehicle. He was very nice. work they were doing on my vehicle. He was very nice. More

The service rep was nice but the service was lacking. Dropped off my vehicle at 10am for an 11am appointment for a maintenance inspection, a broken tail light signal on the dashboard and flasher, and a c Dropped off my vehicle at 10am for an 11am appointment for a maintenance inspection, a broken tail light signal on the dashboard and flasher, and a car wash. Asked him to check it wasn’t just the light bulb. I had to check in multiple times for them to get started around 3pm and didn’t find out until 430pm that it was just a broken light bulb. I was told it would be ready by 7pm and asked if I could leave it overnight. A loaner vehicle was not available. Not sure they did a proper maintenance inspection since they didn’t have time to change the bulb or wash the car in those 8 hours and I didn’t receive an inspection report. Another rep saw I was not having a good day and went to the back to see what was going on. They were then able to replace the bulb in 10 minutes so I wouldn’t have to come back the next day. I was able to leave by 6pm. I received a receipt for over a grand which apparently was covered by the warranty for a 10 minute tail light bulb swap… Really felt like a waste of time and I hope I don’t have to bring my vehicle in for something more serious. Who knows how long it could take or what on earth it could cost me. Might try my luck at the Henderson location when the time comes for maintenance. More