Audi Las Vegas - Service Center

Prompt, efficient, courteous and well coordinated. I especially appreciated the loaner service, which were cars as nice or nicer than my car. especially appreciated the loaner service, which were cars as nice or nicer than my car. More

I had a very pleasant appointment with Ariane. She checked me in quickly and was very attentive to my needs. I let her know that I needed my car by 4pm the same day and she was very accommodating. A checked me in quickly and was very attentive to my needs. I let her know that I needed my car by 4pm the same day and she was very accommodating. Ariane is professional, helpful and just an all around joy to work with. More

Excellent Job done! Erik was amazing as usual at his service!!! Keep up the great work guys!!! service!!! Keep up the great work guys!!! More

Friendly and knowledgeable staff. Received a nice welcome when I pulled in to working with my service consultant. when I pulled in to working with my service consultant. More

Friendly and helpful. Christopher kept me informed on the work they were doing on my vehicle. He was very nice. work they were doing on my vehicle. He was very nice. More

The service rep was nice but the service was lacking. Dropped off my vehicle at 10am for an 11am appointment for a maintenance inspection, a broken tail light signal on the dashboard and flasher, and a c Dropped off my vehicle at 10am for an 11am appointment for a maintenance inspection, a broken tail light signal on the dashboard and flasher, and a car wash. Asked him to check it wasn’t just the light bulb. I had to check in multiple times for them to get started around 3pm and didn’t find out until 430pm that it was just a broken light bulb. I was told it would be ready by 7pm and asked if I could leave it overnight. A loaner vehicle was not available. Not sure they did a proper maintenance inspection since they didn’t have time to change the bulb or wash the car in those 8 hours and I didn’t receive an inspection report. Another rep saw I was not having a good day and went to the back to see what was going on. They were then able to replace the bulb in 10 minutes so I wouldn’t have to come back the next day. I was able to leave by 6pm. I received a receipt for over a grand which apparently was covered by the warranty for a 10 minute tail light bulb swap… Really felt like a waste of time and I hope I don’t have to bring my vehicle in for something more serious. Who knows how long it could take or what on earth it could cost me. Might try my luck at the Henderson location when the time comes for maintenance. More

I am a new Audi owner. The staff at Audi on W Sahara was outstanding. They are prompt, courteous, and knowledgeable. My service rep Kevin was a pleasure to work with. While my car was being evaluated, they outstanding. They are prompt, courteous, and knowledgeable. My service rep Kevin was a pleasure to work with. While my car was being evaluated, they offered me a loaner so I would not have to suffer any inconvenience , nor depend on rides. When they finished working on my car they even washed it. My daughter wants an Audi and I know where will be shopping. Kudos to Audi on W Sahara. More

Took my car in for a oil change , picked up my q5 and now oil presser sensor light comes in all the time . Never had an issue with it before . Also fog light sensor as well got disconnected . Wonder if they oil presser sensor light comes in all the time . Never had an issue with it before . Also fog light sensor as well got disconnected . Wonder if they are careful when they do things . Or they just rush to gets cars inn and out . More