Audi Las Vegas - Service Center

Ariel my support staff was Awesome! She always make sure I understand my bills.Sharon! She always make sure I understand my bills.Sharon! More

I never feel like they’re being honest. They create issues regarding my car that don’t exist and fail to fix the ones that do. For example, they’re insisting that I need new tires, but I ju They create issues regarding my car that don’t exist and fail to fix the ones that do. For example, they’re insisting that I need new tires, but I just had new tires put on 2 months ago…just not by Audi. When I purchased the vehicle I paid for the extended warranty, yet it seems that absolutely nothing was covered by it; or so they tried to tell me. I feel like they’re only concerned with making money. More

They were fantastic! love going to Audi Shara! Wido was They were fantastic! love going to Audi Shara! Wido was amazing, very friendly and communicative! They were fantastic! love going to Audi Shara! Wido was amazing, very friendly and communicative! More

I brought my car in for a service. It was a bigger service so they did not get it done that day such I was disappointed. It took 2 weeks to get it in . Then 2 weeks later I needed it smoged to regist service so they did not get it done that day such I was disappointed. It took 2 weeks to get it in . Then 2 weeks later I needed it smoged to register it. I waited in line 40 minutes and it failed. I still had to pay. took it back in now they say there is a problem and I still don’t have an answer. Not happy it was fine before. I finally got my car back and they really can’t tell me what the problem was??? It babes me feel like they are covering something up? Because now they took it to get smoged for me which they do not do? They have recorded that they drove my car for 6 miles? But they actually drove it for 60 miles. When I picked up my car there was a red rag legged on my seat, and I kept finding sticky spots all over. I get my car washed weekly and I had it done that morning I brought it in. It is always very very clean. When I put up my sun shield today there was dried sticky soda all over it! They clearly spilled a soda in my car! I’m so angry and disappointed! More

The service department is always great. Ariane always keeps me updated and accommodates around my difficult work schedule some times. keeps me updated and accommodates around my difficult work schedule some times. More

Fast service and very efficient. You are notified of issues throughout the care of your car. issues throughout the care of your car. More

I am never disappointed in the service at Audi Las Vegas. Whenever there is a problem, the service advisors do whatever they can to make things better. Kevin Murray was my service advisor, and worked hard to Whenever there is a problem, the service advisors do whatever they can to make things better. Kevin Murray was my service advisor, and worked hard to have my car fixed in an efficent timely manner. He explained everything that needed to be done and made it happen in record time. Thank you! More

Ariane provided excellent customer service. She is will prepared when I arrive. I drop off my car and she provide me a loaner car all within 10 mins. When I return to pickup my car, Ariane gives me a quick prepared when I arrive. I drop off my car and she provide me a loaner car all within 10 mins. When I return to pickup my car, Ariane gives me a quick run down on what was done and if additional service. Best experience I ever had with a service department. More

Erik in Service was great to work with. He explained everything, was honest and reliable, and gave excellent customer service. Patrick in Sales was also helpful and first-rate to work with. everything, was honest and reliable, and gave excellent customer service. Patrick in Sales was also helpful and first-rate to work with. More

Had the best experience in years with Kevin at Audi Las Vegas. In for routine scheduled maintenance, the drop off and pick up were both quick and easy, words I don't normally use to describe Audi Las Ve Vegas. In for routine scheduled maintenance, the drop off and pick up were both quick and easy, words I don't normally use to describe Audi Las Vegas. Kevin was not only knowledgeable, expeditious and thorough, but also took ownership of some issues I had with programming the car's MMI system, and got all of the issues solved. Excellent job! More