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Audi Las Vegas - Service Center

Las Vegas, NV

4.8
300 Reviews

300 Reviews of Audi Las Vegas - Service Center

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August 04, 2022

My service advisor Kevin was very knowledgeable, helpful, and responsive. I have been a loyal customer of Audi Las Vegas since 6 years. Highly recommend. More

by TV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tom
Aug 07, 2022 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Easy to schedule service appointment, excellent service with Wido, prompt notification when car ready and explained extended warranty More

by arguello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wido van muyden
Aug 08, 2022 -

Audi Las Vegas responded

Arguello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

August 02, 2022

Great service with honest service advisors who are communicative and kind. Exactly what you want in a service department, although rarely get at other dealerships. I’ve been coming here for years and More

by C Fleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 04, 2022 -

Audi Las Vegas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Las Vegas. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

The dealership was nice and clean. The service was very good. Going over everything they were going to do to the car. More

by Donannette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 01, 2022 -

Donannette responded

Everything was awesome from Walter taking care of me to getting the car done in a timely matter. The attention to washing the car needs more. I basically had to wash the car over when I got home. The roof wasn’t cleaned. It has the panoramic sunroof and it was still dirty when I drove off. The carpet were not vacuumed and I had to ask to get it done. The wheels were not cleaned very well.

August 01, 2022

All staff in the service department are super friendly, accommodating, and professional. Always a GREAT EXPERIENCE when I bring my Audi for service! More

by srsalviejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Woly
Aug 03, 2022 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2022

The quote for repair ended up being double. There is a lack of management protocol when someone misses work or if the GM is off. Lost a day of having the car because no one was assigned to foll More

by JC Vegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter
Aug 02, 2022 -

Audi Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0276 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 25, 2022

Everyone was so helpful and answered all my questions. From the service manager to the technician working one my car. The best part was no one tried to upsell me anything. If I said I didn’t want it, th More

by Jessica.desersa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero
Jul 28, 2022 -

Audi Las Vegas responded

Hello Jessica, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 25, 2022

Customer service was impeccable. Wido was the utmost of a professional as he handled my service call. More

by stanrharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wido
Jul 28, 2022 -

Audi Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2022

Professional and friendly service. Wido, my service advisor, was courteous and communicative. I also appreciate how flexible they were at accommodating my schedule. More

by Steve41999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wido
Jul 21, 2022 -

Audi Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

Walter was extremely friendly and, professional. My vehicle was serviced while providing me options so as to not do unnecessary services. Service and additional checks done in 2 hours so we had br More

by Stefanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter and Mike
Jul 07, 2022 -

Audi Las Vegas responded

Hi Stefanie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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