Audi Las Vegas

My husband and i went to Audi to look at a used car not expecting to purchase. we found our perfect car and Ira was great to work with. He was honest , patient and knowledgeable of his products. expecting to purchase. we found our perfect car and Ira was great to work with. He was honest , patient and knowledgeable of his products. More

The sales person and managers recognized my unusual trade-in's value. They consulted with other experts to accurately determine the true value which I accepted and was able to buy the new Audi. trade-in's value. They consulted with other experts to accurately determine the true value which I accepted and was able to buy the new Audi. More

Jimmy Cahill and everyone I have dealt with are super friendly and knowledgable. They at least smile and acknowledge you as soon as you walk in. friendly and knowledgable. They at least smile and acknowledge you as soon as you walk in. More

This was my first experience with Desert Audi. Professional, Courteous employee's working as a team. I Highly recommend them for your Audi purchase. John C - Lake Tahoe Professional, Courteous employee's working as a team. I Highly recommend them for your Audi purchase. John C - Lake Tahoe More

We had such a good experience buying our A3, we went back and bought the Q5. We love them both. Our A3 is a TDI clean-diesel which is both sporty and economical. The gas mileage is outstanding and the spo and bought the Q5. We love them both. Our A3 is a TDI clean-diesel which is both sporty and economical. The gas mileage is outstanding and the sporty look fits our style. The Q5 is a sleek looking SUV which drives like a car. The post purchase service has been to our satisfaction. There have been minimal problems and always attentive when we come in. We recommend. More

Wife loves her Q7. Vehicle is very hard to find and they made sure to work with us and find us exactly what we wanted. 21" Sline! Even threw in tint. Look forward to owning more Audis. The LED headlight made sure to work with us and find us exactly what we wanted. 21" Sline! Even threw in tint. Look forward to owning more Audis. The LED headlights are the best! My daughter wants a TT now. I think we are hooked. More

I took my 2005 a4 in to check on a random misfire. 160$ diag. Chased every possible problem, compression, ign coils, head gaskets, injectors, fuel pump. I asked if they checked the spark plugs and they tho diag. Chased every possible problem, compression, ign coils, head gaskets, injectors, fuel pump. I asked if they checked the spark plugs and they thought that was silly. 1100 dollars later w/ new plugs runs the car runs fine. I will never go there again, they had my car for 10 days, and acted like I was a 16 yr old girl when I tried to talk them into putting new plugs in it. I'm a 25 year old male who has worked on motorcycles and cars my whole life. They were even about to put a new ecu into the car (1000 dollars). All of this over a simple spark plug change and a can of injector cleaner run through it. I am the absolute opposite of happy with desert Audi. I've always been tought the k.I.s.s. Rule when working on an engine. Keep it simple stupid. These guys are obviously fought to overlook the lowest possible cause and start at the top. More

@#$!this place they have the worst customer service.. they where going to sell me a car I signed some papers about the price and my trade in. But afterwards the car was still in service and all they want they where going to sell me a car I signed some papers about the price and my trade in. But afterwards the car was still in service and all they wanted was my check they tried and tried to reasure me that all i had to do was pay them and they would give me a borrower in the meantime. regardless I said no to everything because i still wanted to test drive it.. they took way to long, pushed me, and I just didnt feel comfortable considering it was going to be my first car. So me and my fiancee went to Carmax saw a car we wanted and so we call to cancel with them on the deal, knowing that I had never driven the vehicle off the lot or paid for anything or signed any final contract, instead of being polite and saying ok or just understanding he starts threatening to take me to court, saying all this bs to me, they also had my regristration to my trade-in so i asked if i could come get it back he refused so i told him I would be there in 30 mins with the cops to get it... then the words start poring out of deals he can give me like a free 1 year warrenty and such, but i said no to him on everything. He even insults my intelligence by saying i need to come in and sign a cancel agreement. Even the Carmax employee looked over the paper work and assured me that I had no obligation to them to do any of that. It just sickens me that people can be so in human to another person ESPECIALLY MILITARY FIRST TIME BUYER. I hope this encourages you to NEVER consider a vehicle from here ever. As for me this left a sour taste in my mouth for all Dealers i will now and forever only buy from carmax or privite military sellers. More

Desert Audi has the worst service ever. I was coming in from out of town and needed 1 ignition coil replaced. They wanted to charge me $56 for a $32 part and 1.5 hours of labor that every other dealer char from out of town and needed 1 ignition coil replaced. They wanted to charge me $56 for a $32 part and 1.5 hours of labor that every other dealer charges 1 hour for. I spoke with the service manager (Anna) and she could not justify the cost gouging. More

I purchased a used car there on 2/24. Everyone was very friendly and helpful in the car buying process. I am young and this was my first time buying a car on my own. I purchased the extended warranty in ca friendly and helpful in the car buying process. I am young and this was my first time buying a car on my own. I purchased the extended warranty in case anything should happen to my car, then I would be covered. Well barely more than a month later, my car began to get warm- it wasn't overheating yet, but the needle was past the half way mark on the scale. On my 38th day of owning this car, it did start to overheat. I immediately called the dealership to insure that I was covered for parts and services. They assured me I was covered but that I would need to have the car towed in, because if I drove it while overheating it would void the warranty- I took their advice and had a tow truck come retrieve my car from work and take it to Desert Jeep because Desert VW didn't have appointments open for that day. In the mean time I had to rent a car to get back and forth to work ($160.00). A few hours has passed when I received a phone call from the mechanic at Desert Jeep "The good news is, we found the problem- the bad news is your warranty doesn't cover it. Your radiator needs to be replaced and that’s $450. Also, you need a new thermostat." The reason he said my warranty won’t cover it is because I bought the "Silver" warranty and I needed to have a better one in order to cover the radiator. I was completely floored! The warranty lady never told me what plan I had, just that I was covered. I was so angry! I've had this car for 38 days and already I am going to have to poor $500+ dollars into it! I'm not a rich woman, I have been saving my money for something important and now those plans are down the drain! I called my warranty company to verify that the information was correct, sadly- it was. Then I called Desert VW where I had purchased the car and spoke with Eric (The used car manager) and he said "I'm sorry that we sold you a bad car and that you have to deal with this, but there is an Auto Nation 60 warranty that I am going to check and make sure it covers." This was at like 6:30pm on 4/3. Well this morning I get a call from the mechanic at Desert Jeep saying he's spoken to Eric and checked with Auto Nation and since my car has over 72000 miles, it's not covered. My car, by the way has like 72800 miles. Eric has said that he'll cover some of the costs and that all I'll have to pay is $200. I tried to reason with him saying I did everything right, I bought the warranty and this is how they're treating me!? He assured me there was nothing more I could do. So I call the mechanic back and tell him to go ahead and fix my car- he then said that my thermostat also needed to be repaired and that my warranty did cover that, but the deductible was $100. I'm so livid and upset that I am having to pay all this money that I really needed for something else on this piece of crap car that I've had for only 38 days! I hope this letter reaches the correct people and something gets done about the horrible service I have received. Desert VW takes advantage of people and they are the definition of sleazy salesman! In total I will have spent $460! Absolutely Ridiculous! More