Audi Las Vegas

***STAY AWAY FROM THIS DEALER! IT WILL ULTIMATELY COST YOU IN ONE WAY OR THE OTHER!*** I had a recent incident where I put a deposit down on a car and was ready to pick it up. I questioned the Sales YOU IN ONE WAY OR THE OTHER!*** I had a recent incident where I put a deposit down on a car and was ready to pick it up. I questioned the Sales Manager Greg Clifford over a fee. Next thing I know, I receive an email threatening to cancel my order.....I REPLY to his email....then the liar responds ABOVE my last email saying he hasn't heard from me all day and CANCELLED my CONTRACTED order. ...***BREACH OF CONTRACT!!***.... The guy has so low ethics that he tore up a written contract because I questioned him on the Doc Fee. Unbelieveable! Surreal! I called his assistant, Internet Sales Manager, Kim Beck who avoided my calls for follow-up explanation. I also called Greg Clifford who cowardly avoided my calls for explanation. All my calls were sent to voicemail as they saw my phone number pop-up on their phone screen. I then called the GM Gregg Randolph, who also avoided my calls. All my emails were unreplied. No explanation. Nothing.....Surreal indeed. The fact that I live in another state prevented me from visiting these loose casino free-wheeling scam guys in Vegas, otherwise I would have addressed this PERSONALLY, if you get my drift! I've filed official complaints with Audi of America, BBB, State Attorney's Office and anywhere I can to let people know what a horrible, UNETHICAL dealership this is. If you Google this dealership at different websites/forums, you will SEE that they are one of the **LOWEST RATED** Audi dealers in the entire West Coast Region The main complaints they get is the service dept. doing fraudulent repairs at extremely high prices and sales people pulling scam maneuvers which are even worse than my experience and complaint. I have a friend who nearly sued them for a fraudlent sale on a used car. Only at the last minute did they make things honorable after they sensed that a lawsuit was going to hit them. Unbelievable! I thought his experience was an anomaly. It isn't. These complaints aren't just anomalies. There's just TOO MANY COMPLAINTS with this dealership. Desert Audi is seriously seeking to screw people over **IF** they can. I hope Audi of America takes their franchise license away as these scheisters are giving Audi a really bad name. Give your business to another dealership. ...If you ignore me....Good luck! You've been warned!..... *** P.S. I don't work in the auto industry and have no vested interest in these guys other than how they treated me and my friend and to lend voice to the CONSISTENT CHORUS of COMPLAINTS that this dealership is continuously receiving. More

I took my Audi A4 here for service on a friday when the low oil pressure light came on and was told someone would begin work on it that afternoon. I was called later and told that there was extensive dama low oil pressure light came on and was told someone would begin work on it that afternoon. I was called later and told that there was extensive damage to my car and that the tech needed more time to determine the extent of the damage. I went over the next day and found my car in the same exact spot the tow truck driver had left it. I talked to someone inside so I could get my key and retrieve some things in the car and found out that no work had begun on it yet. So why was I told there was extensive damage when no one had started working yet on the car? I know they lied to me. I didn't receive another call until Wednesday the next week to find out the extent of the damage.The diagnosis was poor at best, as if someone just guessed about it. They said it had low oil pressure which I already knew. They thought it was because of a sludge problem. I pressed them to tell me how they could know that because there are lots of things that can cause a low oil pressure light and he admitted that they couldn't really say for sure unless they tore into the engine for another $500. For $150 diagnosis I received a lie, wasted time and in the end a guess that included a very expensive job. More

My husband and i went to Audi to look at a used car not expecting to purchase. we found our perfect car and Ira was great to work with. He was honest , patient and knowledgeable of his products. expecting to purchase. we found our perfect car and Ira was great to work with. He was honest , patient and knowledgeable of his products. More

The sales person and managers recognized my unusual trade-in's value. They consulted with other experts to accurately determine the true value which I accepted and was able to buy the new Audi. trade-in's value. They consulted with other experts to accurately determine the true value which I accepted and was able to buy the new Audi. More

Jimmy Cahill and everyone I have dealt with are super friendly and knowledgable. They at least smile and acknowledge you as soon as you walk in. friendly and knowledgable. They at least smile and acknowledge you as soon as you walk in. More

This was my first experience with Desert Audi. Professional, Courteous employee's working as a team. I Highly recommend them for your Audi purchase. John C - Lake Tahoe Professional, Courteous employee's working as a team. I Highly recommend them for your Audi purchase. John C - Lake Tahoe More

We had such a good experience buying our A3, we went back and bought the Q5. We love them both. Our A3 is a TDI clean-diesel which is both sporty and economical. The gas mileage is outstanding and the spo and bought the Q5. We love them both. Our A3 is a TDI clean-diesel which is both sporty and economical. The gas mileage is outstanding and the sporty look fits our style. The Q5 is a sleek looking SUV which drives like a car. The post purchase service has been to our satisfaction. There have been minimal problems and always attentive when we come in. We recommend. More

Wife loves her Q7. Vehicle is very hard to find and they made sure to work with us and find us exactly what we wanted. 21" Sline! Even threw in tint. Look forward to owning more Audis. The LED headlight made sure to work with us and find us exactly what we wanted. 21" Sline! Even threw in tint. Look forward to owning more Audis. The LED headlights are the best! My daughter wants a TT now. I think we are hooked. More

I took my 2005 a4 in to check on a random misfire. 160$ diag. Chased every possible problem, compression, ign coils, head gaskets, injectors, fuel pump. I asked if they checked the spark plugs and they tho diag. Chased every possible problem, compression, ign coils, head gaskets, injectors, fuel pump. I asked if they checked the spark plugs and they thought that was silly. 1100 dollars later w/ new plugs runs the car runs fine. I will never go there again, they had my car for 10 days, and acted like I was a 16 yr old girl when I tried to talk them into putting new plugs in it. I'm a 25 year old male who has worked on motorcycles and cars my whole life. They were even about to put a new ecu into the car (1000 dollars). All of this over a simple spark plug change and a can of injector cleaner run through it. I am the absolute opposite of happy with desert Audi. I've always been tought the k.I.s.s. Rule when working on an engine. Keep it simple stupid. These guys are obviously fought to overlook the lowest possible cause and start at the top. More

@#$!this place they have the worst customer service.. they where going to sell me a car I signed some papers about the price and my trade in. But afterwards the car was still in service and all they want they where going to sell me a car I signed some papers about the price and my trade in. But afterwards the car was still in service and all they wanted was my check they tried and tried to reasure me that all i had to do was pay them and they would give me a borrower in the meantime. regardless I said no to everything because i still wanted to test drive it.. they took way to long, pushed me, and I just didnt feel comfortable considering it was going to be my first car. So me and my fiancee went to Carmax saw a car we wanted and so we call to cancel with them on the deal, knowing that I had never driven the vehicle off the lot or paid for anything or signed any final contract, instead of being polite and saying ok or just understanding he starts threatening to take me to court, saying all this bs to me, they also had my regristration to my trade-in so i asked if i could come get it back he refused so i told him I would be there in 30 mins with the cops to get it... then the words start poring out of deals he can give me like a free 1 year warrenty and such, but i said no to him on everything. He even insults my intelligence by saying i need to come in and sign a cancel agreement. Even the Carmax employee looked over the paper work and assured me that I had no obligation to them to do any of that. It just sickens me that people can be so in human to another person ESPECIALLY MILITARY FIRST TIME BUYER. I hope this encourages you to NEVER consider a vehicle from here ever. As for me this left a sour taste in my mouth for all Dealers i will now and forever only buy from carmax or privite military sellers. More