Audi Las Vegas

Service dept, especially Michael, were exceptionally helpful when my car needed service and I was from out of town. They helped me get back on the road. Thanks so much!! helpful when my car needed service and I was from out of town. They helped me get back on the road. Thanks so much!! More

From the friendly sales person to the online sales to the finance manager, everyone there was absolutely wonderful. Will definitely buy from them again! Good people! finance manager, everyone there was absolutely wonderful. Will definitely buy from them again! Good people! More

as always, great customer service. I wouldn't take my car anywhere else. They were much faster than they estimated and less costly as well. The lounge is very comfortable and clean. car anywhere else. They were much faster than they estimated and less costly as well. The lounge is very comfortable and clean. More

Incredible customer service! Jaime went above and beyond to help us with our Q3 purchase. Everyone was very friendly through the entire process of our latest purchase. to help us with our Q3 purchase. Everyone was very friendly through the entire process of our latest purchase. More

Smooth and fair dealing, had the car I wanted. Salesman (Chris Pocino) was very helpful, good communication and follow-up. Acceptable price for my trade in. (Chris Pocino) was very helpful, good communication and follow-up. Acceptable price for my trade in. More

Stay away from this dealership they have terrible customer service. I spent three hours dealing with Elliot over the phone as I was trying to buy a car from out of state. Elliot was a gentleman initi customer service. I spent three hours dealing with Elliot over the phone as I was trying to buy a car from out of state. Elliot was a gentleman initially. When I try to make a deposit for the vehicle I was interested in, as soon as I let him know that I was going to finance it through my bank he told me the car already had a deposit on it. It felt very strange the way he responded and I knew something was up. The next day my wife and daughter both called and checked on the availability of the same car. Both of the salesman’s Dan and another guy told my wife and daughter that the car was still available and even offered to let them make a deposit on the same vehicle. I called the sales manager Patrick who could have cared less about the games his salesman were playing with customers.I’ve bought several cars from other Audi dealers in the past and never experienced anything like this before. This is not how most dealerships of high end cars treat people. Stay away from Audi Las Vegas. No bueno. More

Love these guys! I’m constantly on road and don’t always get to take my car to the same Audi dealership all the time but Audi Las Vegas is my favorite. OJ this visit was great, awesome communication making get to take my car to the same Audi dealership all the time but Audi Las Vegas is my favorite. OJ this visit was great, awesome communication making sure I knew all my options available to fix my car and it was convenient being able to text it all. More

Got a flat tire, no big deal except when I opened the key box for the tire it was empty. So at 6 months pregnant I had to keep adding air to the tire until I could get into the closest tire repair shop. They box for the tire it was empty. So at 6 months pregnant I had to keep adding air to the tire until I could get into the closest tire repair shop. They couldn't get the tire off without the key. I went to Audi to get a replacement and the service tech Erik said he can't give me one without the car there. I tried explaining that I can't drive the car because I can't get a spare on because they didn't put the key in the box and he literally just shrugged and said sorry there is nothing I can do. I got frustrated with him being out in the summer heat all day and 6 months pregnant trying to deal with this issue and he gave me his supervisors card and said we were done talking. So basically screw me. I called the other Audi dealership in town and they were able to look up my vin number and get me the key. More