Audi Las Vegas

I just drove into Vegas to visit my family and my check engine light turned on and the RPMs went crazy. I showed up early the next morning to the dealership and Curtis did everything he could to get my car engine light turned on and the RPMs went crazy. I showed up early the next morning to the dealership and Curtis did everything he could to get my car fixed as a walk in without an appointment and he even helped me get a loaner car for the day. He made such an awful and stressful day level out and I felt so at ease with his help! Amazing customer service! More

The entire team was amazing! From our salesman, Chester to Toby in Finance and the service team; they were all very friendly and a pleasure to work with. From our salesman, Chester to Toby in Finance and the service team; they were all very friendly and a pleasure to work with. More

Great experience from the service advisor down to the repair of my vehicle.I would highly recommend this location. repair of my vehicle.I would highly recommend this location. More

I needed a battery change and they helped me out in less than 24 hours. Very friendly & speedy service. than 24 hours. Very friendly & speedy service. More

I recently purchased an Audi, and the experience was exceptional from start to finish. My salesman, Sayhan, was not only friendly but also incredibly knowledgeable, making the process enjoyable and smoo exceptional from start to finish. My salesman, Sayhan, was not only friendly but also incredibly knowledgeable, making the process enjoyable and smooth. Greg Clifford, the Internet Sales Manager who has helped us with previous purchases, went above and beyond with his kindness and genuine care for our experience. Justin in finance covered all the details seamlessly, adding to the ease of the entire process. This team truly exemplifies top-notch customer service, and I couldn’t be happier with my new Audi. I’ll definitely be returning for future purchases! More

Amazing Experience. Dan made the purchase of our Audi Q7 so easy and pleasurable. I cannot recommend Audi enough. We have our new car, and the support from the Audi team Dan made the purchase of our Audi Q7 so easy and pleasurable. I cannot recommend Audi enough. We have our new car, and the support from the Audi team has been incredible. Thank you all. More

EVERYONE WAS VERY HELPFUL AND CONSIDERATE. I WAS HELPED QUICKLY AND ALL MY QUESTIONS WERE ANSWERED. I WOULD DEFINITELY RECOMMEND THEM TO MY FAMILY AND FRIENDS. I WAS HELPED QUICKLY AND ALL MY QUESTIONS WERE ANSWERED. I WOULD DEFINITELY RECOMMEND THEM TO MY FAMILY AND FRIENDS. More

I felt welcomed when I entered the Audi dealership. Joann Zappulla was an amazing sales woman. Joann was very kind, helpful, caring, and professional. I will definitely purchase another vehicle from Au Joann Zappulla was an amazing sales woman. Joann was very kind, helpful, caring, and professional. I will definitely purchase another vehicle from Audi. I really appreciate you. More

My wife and I recently visited Audi Las Vegas to purchase a vehicle. We were pre approved for a loan by our local credit union (Clark County Credit Union). We had the sales person (Alex Medel) apply to addit a vehicle. We were pre approved for a loan by our local credit union (Clark County Credit Union). We had the sales person (Alex Medel) apply to additional lenders to find a better rate. He was unable to find a better rate so we told him that we would be using our lender. This was a Friday evening and the credit union was closed, but I did speak to my loan officer and he told me to ask if they do backup contracts since the credit union was closed. Alex said they do, and he sent us on to the finance manager (Eveline Viterski) for signing. I asked her what the process was for the backup contract and she told me they don’t do that, and said that in order to use my lender I would have to sign with their lender and wait until the loan was funded and then refinance, or we would not be leaving with the vehicle. At this point we were already emotionally tied to the vehicle and she took advantage of that; we were basically pressured into going with their lender. We agreed and moved on with the contract. During the signing she was trying to sell additional products like Gap, extended warranty, maintenance plans, etc. We declined them all and she became pretty defensive asking us why, and what are we going to do if something happens. She was really pressuring us into purchasing these products. After the signing we leave, and a few days later Alex reaches out and says there was a clerical error (wife’s last name misspelled) on the contract, and their lender would kick-it back so we would have to come back to re-sign, and this would be an opportunity to use my lender. He also sent my wife a document (one and the same affidavit) to sign and send back. I put Alex in contact with my lender, he provides the purchase agreement to my lender, my lender has me sign the contract, and I go pick up the check and deliver it to Alex and sign the new contract. I get there and Alex tells me the documents aren’t ready and it would be a few more days. He offers me a tank of gas when I return for the inconvenience. I leave him the check and go my way. A few days later Evaline calls me to tell me that their lender actually funded the loan and she would be mailing my lender’s check back to me, and that I would have to refinance with my lender. At this point I have two loans funded under my name and have two payment due dates approaching. I called Alex to express my concern and questioned the reason of my wife signing the affidavit. He tells me “it’s an unfortunate event that doesn’t happen often, and that there is nothing that they can do about it, and the affidavit was not sent to the lender, only to their business office.” Now I am the one stuck with the responsibility of fixing this situation.  More

Romeo from service is excellent, very communicative and always takes care of me. Definitely will be back for any of my car services. always takes care of me. Definitely will be back for any of my car services. More