Audi Las Vegas

I recently purchased an Audi, and the experience was exceptional from start to finish. My salesman, Sayhan, was not only friendly but also incredibly knowledgeable, making the process enjoyable and smoo exceptional from start to finish. My salesman, Sayhan, was not only friendly but also incredibly knowledgeable, making the process enjoyable and smooth. Greg Clifford, the Internet Sales Manager who has helped us with previous purchases, went above and beyond with his kindness and genuine care for our experience. Justin in finance covered all the details seamlessly, adding to the ease of the entire process. This team truly exemplifies top-notch customer service, and I couldn’t be happier with my new Audi. I’ll definitely be returning for future purchases! More

Amazing Experience. Dan made the purchase of our Audi Q7 so easy and pleasurable. I cannot recommend Audi enough. We have our new car, and the support from the Audi team Dan made the purchase of our Audi Q7 so easy and pleasurable. I cannot recommend Audi enough. We have our new car, and the support from the Audi team has been incredible. Thank you all. More

EVERYONE WAS VERY HELPFUL AND CONSIDERATE. I WAS HELPED QUICKLY AND ALL MY QUESTIONS WERE ANSWERED. I WOULD DEFINITELY RECOMMEND THEM TO MY FAMILY AND FRIENDS. I WAS HELPED QUICKLY AND ALL MY QUESTIONS WERE ANSWERED. I WOULD DEFINITELY RECOMMEND THEM TO MY FAMILY AND FRIENDS. More

I felt welcomed when I entered the Audi dealership. Joann Zappulla was an amazing sales woman. Joann was very kind, helpful, caring, and professional. I will definitely purchase another vehicle from Au Joann Zappulla was an amazing sales woman. Joann was very kind, helpful, caring, and professional. I will definitely purchase another vehicle from Audi. I really appreciate you. More

My wife and I recently visited Audi Las Vegas to purchase a vehicle. We were pre approved for a loan by our local credit union (Clark County Credit Union). We had the sales person (Alex Medel) apply to addit a vehicle. We were pre approved for a loan by our local credit union (Clark County Credit Union). We had the sales person (Alex Medel) apply to additional lenders to find a better rate. He was unable to find a better rate so we told him that we would be using our lender. This was a Friday evening and the credit union was closed, but I did speak to my loan officer and he told me to ask if they do backup contracts since the credit union was closed. Alex said they do, and he sent us on to the finance manager (Eveline Viterski) for signing. I asked her what the process was for the backup contract and she told me they don’t do that, and said that in order to use my lender I would have to sign with their lender and wait until the loan was funded and then refinance, or we would not be leaving with the vehicle. At this point we were already emotionally tied to the vehicle and she took advantage of that; we were basically pressured into going with their lender. We agreed and moved on with the contract. During the signing she was trying to sell additional products like Gap, extended warranty, maintenance plans, etc. We declined them all and she became pretty defensive asking us why, and what are we going to do if something happens. She was really pressuring us into purchasing these products. After the signing we leave, and a few days later Alex reaches out and says there was a clerical error (wife’s last name misspelled) on the contract, and their lender would kick-it back so we would have to come back to re-sign, and this would be an opportunity to use my lender. He also sent my wife a document (one and the same affidavit) to sign and send back. I put Alex in contact with my lender, he provides the purchase agreement to my lender, my lender has me sign the contract, and I go pick up the check and deliver it to Alex and sign the new contract. I get there and Alex tells me the documents aren’t ready and it would be a few more days. He offers me a tank of gas when I return for the inconvenience. I leave him the check and go my way. A few days later Evaline calls me to tell me that their lender actually funded the loan and she would be mailing my lender’s check back to me, and that I would have to refinance with my lender. At this point I have two loans funded under my name and have two payment due dates approaching. I called Alex to express my concern and questioned the reason of my wife signing the affidavit. He tells me “it’s an unfortunate event that doesn’t happen often, and that there is nothing that they can do about it, and the affidavit was not sent to the lender, only to their business office.” Now I am the one stuck with the responsibility of fixing this situation.  More

Romeo from service is excellent, very communicative and always takes care of me. Definitely will be back for any of my car services. always takes care of me. Definitely will be back for any of my car services. More

Ver positive experience. Andrew was the best sales person definitely will recommend this location. Very happy with my purchase. Andrew was the best sales person definitely will recommend this location. Very happy with my purchase. More

The dealership and all the employees especially Joanne were amazing and very helpful. Joanne was extremely knowledgeable and helped us buy my first car. She even helped us figure out some features on our were amazing and very helpful. Joanne was extremely knowledgeable and helped us buy my first car. She even helped us figure out some features on our current Audi we own. Would highly recommend this dealership! More

Our this world from top to bottom . Eric my service tech isn’t human. Friendly , knowledgeable, professional and an absolute machine at what he does Eric my service tech isn’t human. Friendly , knowledgeable, professional and an absolute machine at what he does More

The dealership is very nice, clean and organized I was greeted right away when I walked in every one was very professional and knowledgeable and not overly pushy like some other dealership I visited, they greeted right away when I walked in every one was very professional and knowledgeable and not overly pushy like some other dealership I visited, they made my buying experience very pleasant and exciting, thank you very much for everything. More