Audi Lakeland - Service Center

An unexpected result of my visit to Audi Lakeland My husband and I were waiting in the Lounge area of the Audi Lakeland facility while our Audi Q5 was being serviced. A young man asked me if I would My husband and I were waiting in the Lounge area of the Audi Lakeland facility while our Audi Q5 was being serviced. A young man asked me if I would like him to turn on the TV. He introduced himself as Zane Thomas and said if there is anything he can help with to let him know. I responded that I do need some help, explaining that I am interested in purchasing a pre-owned Audi vehicle. We discussed my budget and a general idea of the vehicle I wanted. Zane reviewed his info and said that they have an Audi A3 that will soon be available. A couple of days later, we returned to the dealership to see the car. When I saw the car, I knew that it was perfect for me....Zane was very helpful throughout the resulting process of purchasing the car. I asked many questions, Zane was patient and answered me or got someone to answer. I enjoyed my experience at Audi Lakeland and specifically the Sales Support by Zane Thomas. I felt Customer Support NOT any heavy pressure to buy. I will recommend Zane Thomas and Audi Lakeland to others based on my experience...I am thrilled with my Audi A3. More

Great service Everything happened fast and efficient I called early that morning by 3pm I purchased the car. Mario has excellent customer service he even went out h Everything happened fast and efficient I called early that morning by 3pm I purchased the car. Mario has excellent customer service he even went out his way and sent me better pictures of the car with his personal cell before I drove 2 hrs. Everyone was nice and helpful I would recommend anyone here thanks again Mario and the fellas at Lakeland Audi. More

Ist Service for my Q7 The entire Audi Lakeland staff deserve my admiration. Vito, Paul, Mario, Preston, Kenneth, Avymael, Joe, what a bunch of professionals, their attentio The entire Audi Lakeland staff deserve my admiration. Vito, Paul, Mario, Preston, Kenneth, Avymael, Joe, what a bunch of professionals, their attention to details and professionalism is above and beyond, the manage the best Dealership in the entire state of Florida. I'm glad I bought my Q7 there...... More

Excellent Lakeland Audi service experience. We have had the pleasure of working with Joe Pitchford on several occasions. He is thorough and helpful, and knows the Audi vehicles. The atmosphe We have had the pleasure of working with Joe Pitchford on several occasions. He is thorough and helpful, and knows the Audi vehicles. The atmosphere at the dealership is welcoming, and receiving text messages with service progress reflects Audi's modern approach to customer service. Best part of all is having a full service dealership in Lakeland! More

First class experience from start to finish Very well-integrated experience with phone, text and email. Joe knows what he is doing and kept me informed all the way. I'll be back anytime I need A Very well-integrated experience with phone, text and email. Joe knows what he is doing and kept me informed all the way. I'll be back anytime I need Audi service. More

People that care The service People where very professional And Helpful on get our vehicle done on a timely matter. I would highly recommend Audi of Lakeland. Th The service People where very professional And Helpful on get our vehicle done on a timely matter. I would highly recommend Audi of Lakeland. Thanks More

Fast and Friendly service First time having my Audi serviced at Audi Lakeland. They took the time to go over what had been done to the car before and what they recommended I d First time having my Audi serviced at Audi Lakeland. They took the time to go over what had been done to the car before and what they recommended I do. Had my car ready the same day. More

Excellent Service This was my first service experience with this dealership and the customer service was exceptional. I was offered a wuickband convenient appointment t This was my first service experience with this dealership and the customer service was exceptional. I was offered a wuickband convenient appointment time and was greeted by name upon arrival. Furthermore, I was offered an Uber service Tina nearby shopping area while I waited. Great experience overall. More