Audi Knoxville

This was my third experience leasing a new luxury car. The other two experiences were with Grayson BMW, where I was very unhappy with my experience (albeit not with the cars). For example, the first sales The other two experiences were with Grayson BMW, where I was very unhappy with my experience (albeit not with the cars). For example, the first salesman there was extremely pushy and would not even deal one penny. The second salesman did negotiate, but seemed like he was nearly driven to tears throughout the process. This, and he constantly left the office in order to talk with his girlfriend on the phone (during the test drive he was text messaging). Working with Vince was refreshing. He was knowledgeable, straightforward and friendly. I never felt pressure to buy nor did I feel that I was getting anything less than the best possible deal. Vince even brought a couple of cars in from other dealers (at no expense to me) to make sure I wound up in exactly the car I wanted. I will definitely go see Vince for my next car. More

I bought a lovely new 2012 A7 for my wife and she loves it. Vince did a fine job of showing cars and delivering them helping her set up her phone and everything. There was one issue of ordering the wrong w it. Vince did a fine job of showing cars and delivering them helping her set up her phone and everything. There was one issue of ordering the wrong woodinterior but in the end she liked it even better. So Vince must be good and lucky. We discovered a small crack in the fender posibly shipping damage that had her upset but Oscar assured her it will be taken care of. It is not always how smooth things go that counts but how we overcome the issues that occur in life. Dickey provided a smooth finacial arrangement and was very pleasant. I also met Mr. Harper on the floor working and it ws nice to see an owner up front with his customers. Mel More

They have been great to deal with. The easiest of any transactions I've ever done. Their loaner car policy is great. I have recommended this dealership to others. transactions I've ever done. Their loaner car policy is great. I have recommended this dealership to others. More

My wife & I had an awesome experience in dealing with Vince Neeley at Harper Audi. I truly consider him a friend through this experience & will not only come back to him but will send him anyone that is Vince Neeley at Harper Audi. I truly consider him a friend through this experience & will not only come back to him but will send him anyone that is interested in purchasing a car of Harper's quality. Our relationship with Vince began summer of this year. We had driven by late at night more times than we can count to stop & admire your beautiful vehicles. We were just beginning our search to purchase my wife a car but truthfully thought Harper was just a little out of our budget. We also wanted to test drive & did many vehicles, before buying. Finally one Saturday in August, we stopped in & met Vince. We test drove the Q5 we wanted & LOVED IT! It was just more than we had budgeted for. After that, we must have drove by a hundred times & stopped back in a couple of times just to see if it was still available. Vince would call us periodically just to stay in touch. He was always professional, friendly, happy to see us when we'd stop in and always made me feel WELCOME. Finally almost 3 months into the process, Vince called me one Saturday afternoon & said come get your car? He told me that no one had expressed such an interest in this particular car & he wanted us to have it. We then worked out the details with the help of Dickey. From Oscar to Vince to Dickey the BEST part, was ALL of them getting the car ready to surprise my wife as she had no idea, I bought it! THANK YOU for such an Awesome car buying Experience! More

Outstanding Sales customer service combined with extraordinary service after the sale in both the sales and the service department have made this the best new car purchase I have ever had. extraordinary service after the sale in both the sales and the service department have made this the best new car purchase I have ever had. More

I was coming off of my lease of a V8 Jeep Grand Cherokee, and was not happy with the quality of Jeep so I was not going to lease another. I had previously leased two Audi A6's, and was always happy with per and was not happy with the quality of Jeep so I was not going to lease another. I had previously leased two Audi A6's, and was always happy with performance and craftsmanship. My current dream car is an Audi S5. Unfortunately, my driveway won't allow for a car with low clearance. Hence, I decided to check out the Q5 and Q7. The Q5 was appropriate size for my needs and comfort. Vince was very helpful in finding the model and color scheme that I was looking for. Given how much I travel, we coordinated primarily through email and when he located the Q5, I conveniently stopped by, checked it out, got all paperwork completed, and drove away. The paperwork process was relatively painless. Everyone was very polite and friendly. Vince has followed up since purchase to inquire how everything was going with the new vehicle. Given that the Q5 has a little over 1,000 miles on it now, I haven't come in for service yet. I am assuming the service will be as expected and as experienced at Harpers in the past when I had my A6 - prompt, friendly, clean waiting room with wifi, and loaner if needed. More

Great dealer ship have bought 2 cars recently...the Jaguar is a grat car...both Vince and Bill in service have been extremely helpfull. Would highly recommend the dealership for Sales & Service !! Jaguar is a grat car...both Vince and Bill in service have been extremely helpfull. Would highly recommend the dealership for Sales & Service !! More

I saw Harper's ad for a used Porsche Cayman S and contacted Vince Neeley who was extremely helpful. I didn't buy the car, but that had nothing to do with Vince. I just decided this car wasn't right f contacted Vince Neeley who was extremely helpful. I didn't buy the car, but that had nothing to do with Vince. I just decided this car wasn't right for me. Vince Neeley and Harper Porsche are the best! Highly recommended! More

We enjoyed working with Vince Neely. He understood our questions and -- as we have discovered -- gave us honest, correct responses. He made it clear that if there were any further questions or concerns, h questions and -- as we have discovered -- gave us honest, correct responses. He made it clear that if there were any further questions or concerns, he will continue to make himself available. More

My wife and I had been shopping for an Audi for the better part of a year and visited Harper initially as well as a Nashville dealer. Our Harper contact was Vince Neeley, both in person and on-line. better part of a year and visited Harper initially as well as a Nashville dealer. Our Harper contact was Vince Neeley, both in person and on-line. Ongoing contacts were always friendly, informative, and attentive unlike our experience in Nashville best summed up as cold and uninterested. When we finally made our purchase in August of an authorized Audi used A4 we were introduced to the service manager and others who explained aspects of the car and warranty provisions in detail. No question was left unanswered. Minor cosmetic work was performed as agreed. The price and trade-in was fair and we left totally pleased. Stepping up to a new vehicle would be through Harper as well based on this experience. More