Audi Knoxville
Knoxville, TN
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My last three cars came from Harper and I buy them from Chris no matter what. We get top-notch customer service from him -- and from Oscar and Dickie. We're always treated like friends when we come in. Chris no matter what. We get top-notch customer service from him -- and from Oscar and Dickie. We're always treated like friends when we come in. We get good deals on our cars and we're treated with respect and intelligence. No gimmicks ever. And, Mark is always there to help us after the sale with service and maintenance. By far the best dealership in Knoxville. More
My husband negotiated the sale of my new Audi A6, but Joey has been my "go to" person in test-driving before the sale and in learning the operation of all the bells and whistles. He has offered and deli Joey has been my "go to" person in test-driving before the sale and in learning the operation of all the bells and whistles. He has offered and delivered immediate assistance for any problem I might encounter in the operation of my new car. Thomas has been very responsive in the installation of my backup camera and any other mechanical issues. Harpers is always friendly and efficiently responsive to our automotive needs. More
I had an appointment for service and had to go to Nashville for work while the service was being conducted. There was no issue with me taking the loaner that far. In addition, I was delayed by work a Nashville for work while the service was being conducted. There was no issue with me taking the loaner that far. In addition, I was delayed by work and could not get back until late. There was no hesitation from Derek when I called and said I would be late. He immediately offered me the option of keeping the loaner overnight or asking if I needed my car that night. I returned the next day and my car was ready to go and had no issues at all. I also was greated by name from more than one person at the dealership. More
On my 3rd Audi, two purchased from Harper and one from another dealership. The primary reason for buying is Harper service. Exceptional in every way. How many service garages have brass chandeliers han another dealership. The primary reason for buying is Harper service. Exceptional in every way. How many service garages have brass chandeliers hanging in the service bays?! Thanks Chris, Dickie, and all service managers who gladly assist when you arrive.. You set the standard for customer service.. More
Having been in Tennessee for two years now; I have two cars (S5 and A3 TDI) from Harper. I've had many cars over the years, of different makes and models and from many dealers, mostly in the New York Cit cars (S5 and A3 TDI) from Harper. I've had many cars over the years, of different makes and models and from many dealers, mostly in the New York City area, and I would rate Harper at the top in my experience. That would include at the sales and service levels. Charles has been a pleasure to work with and I can always depend on his input and follow-thru in getting everything right; along with his help with one of my "not Audi" cars. This opinion would also extend to Chris and Dickie; both of whom have been a great help in every facet of my relationship with Harper. More
I always take my car to Harper to be serviced because I know that Charles Vesser will take care of everything for me. The entire process is always easy and efficient. Charles is extremely professional, f know that Charles Vesser will take care of everything for me. The entire process is always easy and efficient. Charles is extremely professional, friendly, helpful, and patient with all of my questions. I have called several times in a panic and Charles is always calm and has a solution. My next car will be an Audi so that I can continue to take it to Harper and Charles. More
Excellent service and sales! Have made it a point to only deal with Harper over the last 6 years...buying 3 new cars and having them serviced exclusively at Harper!! only deal with Harper over the last 6 years...buying 3 new cars and having them serviced exclusively at Harper!! More
Vince and everyone at Harper's go out of their way to help you feel like you buy what you want. No Pressure at all. Everyone has awesome product knowledge and people skills including: Vince, Dickie, Char help you feel like you buy what you want. No Pressure at all. Everyone has awesome product knowledge and people skills including: Vince, Dickie, Charles, Mark and anyone else I have ever come into contact with at their dealership. More
Purchasing my 2012 Audi A6 was a very pleasurable experience. Harpers was recommended to me by Carl at Bluegrass Audi in Louisville, KY, as they did not have the car I wanted in stock, but Harpers d experience. Harpers was recommended to me by Carl at Bluegrass Audi in Louisville, KY, as they did not have the car I wanted in stock, but Harpers did. Vince was very friendly and profesional and had the car ready and waiting when I arrived. He spent all the time I wanted in explaining the features, synching my phone, etc. The gentleman from Finance was also very helpful and I was quite pleased with the overall deal. More
Great customer service. Sales rep kept me informed regularly on the status of my new car (ordered a Q5 from factory). Delivery of car was great...smooth and easy. Car was beautifully detailed. regularly on the status of my new car (ordered a Q5 from factory). Delivery of car was great...smooth and easy. Car was beautifully detailed. More