Audi Knoxville
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 329 reviews
our search for a new car was pleasurable because we felt very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked through the different choices, asked questions and drove different cars. Mr Harper stopped and spoke with us and took his time to really give us some adivce as well and others in the dealership went out of their way to help including Mr Jones who found an amazing rate for us. Mr Smith took the time to speak to us and we just felt right at home there. Not to mention the wonderful choices of autos on the lot and we found the perfect one and knew it instantly! More
I have been looking for a Cayman for the past 6-8 months, and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best d and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best dealership experience so far. All my requests for information were met promptly, politely and in a detailed fashion. I handled all my communications remotely and received all the detailed paper work immediately as requested, I never thought I would feel this level of comfort while trying to evaluate/purchase a car, but they have made this process painless. More
Trent was extremely helpful! He went out of his way to find a car that met all the criteria I had been seeking out. The next time I am looking for a car I will go straight to Trent instead of going throu find a car that met all the criteria I had been seeking out. The next time I am looking for a car I will go straight to Trent instead of going through the painful process of searching and searching on my own or with minimal help from other salesmen. Not only is Trent wonderful, the entire staff of Harper is great! Even though I purchased a Lexus I take my car to Harper for service. Their prices are extremely reasonable and they are always upfront with pricing. When I visit Harper I do not feel like I am at a car dealership full of vampires ready to suck your wallet dry. I always feel like I am welcome and treated fairly. That is true of every service advisor, tech, salesman, and manager that I have spoken with. Thank you Trent and Harper for being a breath of fresh air in a business full of negative stereotypes!!! More
Exceptional sales experience. I have purchased three vehicles from Joey and Dicky and every time has been the best experience I could ask for. They are very professional and detailed in their knowledge vehicles from Joey and Dicky and every time has been the best experience I could ask for. They are very professional and detailed in their knowledge of every phase of buying and trading a car. I would not buy from any other dealer. I visited other local high end dealerships and immediately realized that Harper is the best place to receive the comprehensive experience all people deserve. More
Greatest car Dealer I have ever visited. I like the people and I like the showroom. Also like the food offerings while I wait for service people and I like the showroom. Also like the food offerings while I wait for service More
Everyone is great to work with. I have been a customer for more than 30 years. They are always looking out for my best interest. Sales and service. for more than 30 years. They are always looking out for my best interest. Sales and service. More
Exceptional service! Appreciate the persistent efforts in locating the car that I wanted. Our entire family either owns or leases via Harpers Knoxville. We have cars from the Audi, Porsche, and Infiniti deal locating the car that I wanted. Our entire family either owns or leases via Harpers Knoxville. We have cars from the Audi, Porsche, and Infiniti dealerships and have been pleased with both sales & service. We appreciate the professional atmosphere reflected at Harpers. Joey, Oscar & Dicky made my most recent lease virtually seemless & I love my new A-7! More
Outstanding customer service, clearly Charles and Derek are committed to excellence, they're personable and professional. They do a great job developing a good comprehension of the issue and provide timely are committed to excellence, they're personable and professional. They do a great job developing a good comprehension of the issue and provide timely service. Thank you very much! Nick Saliba More
Just agreed to a deal with Harper Audi to buy our family's 1st Audi...I have been admiring the new Audis for years and after owning 9 BMWs over the last 20 years Audi (with Chris's help) has sold me family's 1st Audi...I have been admiring the new Audis for years and after owning 9 BMWs over the last 20 years Audi (with Chris's help) has sold me in a number of ways on several of their new vehicles over their BMW counter parts. We are purchasing an A4 and the process with Chris and Oscar (whom I have known since his days with Lexus) was smooth and nothing less than top notch. Good communication from day 1 and fair and reasonable pricing on trade in and the new A4 has left me feeling 100% satisfied with both the dealership and Chris. I have dealt with many dealers that start very low on your trade and offer no pricing support forcing you to get aggressive to get a reasonable deal but out of the gate I felt dealing with Chris and Harper was a Win-Win situation. When the new q7s come out later this year I am seriously considering another trade with Chris. I love the q7 as it stands today but some of the new features rumored with the new model of q7 have me very interested to see more on the changes before I officially start shopping for a new family sport utility. When I do start the process Chris and Harper will definitely be at the top of my list for consideration. Good luck to both Chris, Oscar and Harper and thanks for making this purchase a breeze!!! I could not ask for more from Chris with his help on the purchase or Oscar with his consummate professionalism and support. More
I wanted a low-mileage Audi TT in great shape, and this dealer had a wonderful one for sale. This was the first time I have tried buying a car online, and I was a bit nervous about it (I am in San Antonio dealer had a wonderful one for sale. This was the first time I have tried buying a car online, and I was a bit nervous about it (I am in San Antonio, TX and this dealer is in TN). The salesman and finance person made me a fair deal and provided great service, even taking my trade-in (and coordinating shipment of my trade). I couldn't be happier with the car I purchased from them and the online buying experience as a whole. I would definitely consider doing business with this dealer again (new or used) via an online transaction. I just wished I lived closer and could also use them for maintenance services. VERY, VERY SATISFIED. Thank you Dicky and Vince! More