Audi Knoxville

Excellent people all the way around! After looking for a CPO Audi Q5 for a couple weeks and driving to a few other dealerships with less than ideal experiences I noticed Harper's got in a After looking for a CPO Audi Q5 for a couple weeks and driving to a few other dealerships with less than ideal experiences I noticed Harper's got in a Q5 similar to what I was looking for. I called Chris Shore to get more information and went to take a look first chance I got. Somewhat dreading the process after the experiences I had been thru at other Audi dealerships I arrived at Harper's, met Chris and have nothing but excellent things to say about him and Harper's. Buying my Q5 from Chris has been the best experience I have had purchasing a car. They have earned my business from here forward and I highly recommend them! Jessica Gilbert Morristown, Tn More

ONE GREAT EXPERIENCE ME AND MY WIFE TRAVELED 98 MILES TO CHECK OUT THE Q7 THAT VINCE HAD SENT ME PICTURES OF 3 DAYS EARLIER. HE HAD THE CAR ALL FUELED UP CLEAN AND RAEDY T ME AND MY WIFE TRAVELED 98 MILES TO CHECK OUT THE Q7 THAT VINCE HAD SENT ME PICTURES OF 3 DAYS EARLIER. HE HAD THE CAR ALL FUELED UP CLEAN AND RAEDY TO TEST DRIVE. HE GAVE MY WIFE AN OVER VEIW OF THE CARS SAFETY AND OTHER FEATURES, THERE WAS NEVER ANY PRESSURE TO PURCHASE THE CAR. THEY GAVE US A GREAT PRICE FOR OUR CHEVY SUBURBAN, AND THE DEAL WAS MADE. WE MADE A FRIEND THAT DAY AND I WOULD RECOMMEND VINCE NEELY AND THE HARPER TEAM TO ANYONE. WHEN THE SERVICES ARE DUE MY WIFE WILL TAKE IT BACK TO THE DEALERSHIP BECAUSE THEY MADE HER FILL SO COMFORTABLE. AGAIN A GREAT TEAM AND THANKS BOB AND MARLA MORRIS WAYNESVILLE NC More

Went above and beyond to help a traveller in need I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service de I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service department had closed. I was told to check with Mr Dicky Jones, their finance manager. Mr Jones went above and beyond to help me. He recalled that a Porsche tech was working in the service area, and took my keys, took my car to the service area and just a few minutes later returned the car to me with fresh oil, ready to go. Mr Jones exemplifies the best in customer service and I can imagine buying a car, or having one serviced with Harper, is as delightful. More

Long distance deal I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they want I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they wanted was for me to drive to Atlanta. I then noticed a listing in Knoxville and contacted Vince Neeley. He was very responsive and answered all my questions via email. After a quick and painless negotiation, which included them pricing my trade in, I drove to Knoxville to purchase the 2011 Jaguar XJL sight unseen. It was exactly as advertised (if not better). Dickie Jones in Finance had me in and out the door in 15 minutes. Mr. Harper himself also stopped by to say hello. I may have to make that trip to Knoxville everytime I need a vehicle. Very highly recommend Vince and his entire team!, More

Great experience. Drove from SC to pick up the car after dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. Great price, wonderful financing terms. Just one of the best buying experiences I've ever had. I would drive the 3 hours again to buy another car from them, if they are close to you then you have no excuse not to check them out. More

Best dealership in Knoxville by far! Professionalism from top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. More

Vince is excellent! A great experience, Vince was extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. More

Trent you are amazing! Appreciate the fast response to my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson More

Excellent customer service, sales, finance, and maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working with the people at Harper's. I would highly recommend this dealership to anyone interested in purchasing a great vehicle! Joey, Bill, and Dickey are just fabulous! More

I went to purchase a new vehicle but mistakes were made in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they we in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they went above and beyond to ensure I was taken care of outside of my vehicle purchase. More