Audi Knoxville

Derek saved my biz trip! I was working in Knoxville (coming from Durham, NC) when the first day before I even got out of the garage at the hotel, I had a FLAT tire that was no I was working in Knoxville (coming from Durham, NC) when the first day before I even got out of the garage at the hotel, I had a FLAT tire that was not holding air :( Of course, it was a Monday…. I asked hotel staff who recommended Harper Audi. Crossing my fingers and driving slowly, I went to the dealership without an appointment. Derek Tingle was THE BOMB (good thing!!!!). I had to get the tire replaced, however I had purchased service insurance at Leith Audi in Cary, NC and I wasn't out of pocket for anything. I even had my 14k service performed (I think he worked me in) and I got a loaner so I was able to work late morning thru the end of the day. He really, saved my bacon and I appreciated his communicativeness via email and the followup throughout (because I had to get back on Thursday). Please see these guys, everyone was pleasant professional and went above and beyond for a damsel in distress! Kelly R. More

Worth the trip! An all around GREAT experience. My salesman, Derek, was very professional and the car was delivered exactly as expected. It was definitely worth the An all around GREAT experience. My salesman, Derek, was very professional and the car was delivered exactly as expected. It was definitely worth the trip and I would highly recommend them without any hesitation. More

Excellent experience We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care We have dealt with the Harper Auto family for years with Jettas and now have added an Audi Q5 to our household. This in part due to the excellent care we have gotten from Harper dealerships. Audi did not let us down! More

Had a great experience! Mike Boswell was a great help and made my experience so much easier than times past! They have no hidden fees and did everything they said they were g Mike Boswell was a great help and made my experience so much easier than times past! They have no hidden fees and did everything they said they were going to do! Happy customer! More

excellent experience Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service Best experience I've had at any dealership.excellent service & the best customer service man (derick) very polite and took care of everything.service was excellent and done quickly. Very imformative.look forward to my next visit More

Consistent Professionalism and Integrity The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer servic The service level at Harper is always exceptional and the staff is just superb. The entire team clearly strives to achieve the highest customer service levels they can. More

Love this dealership I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs an I am never disappointed with this exceptional service department. Their attention to detail is superb. I have worked with all of the service techs and have always been treated extremely well. More

Exceptional service Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updat Always have exceptional service when I am there. Derek Tingle is always taking care of me and my needs as well as giving me the best and fastest updates he can. More

Great! Derek T has always been exceptional in helping me with servicing my Audis. I am a newer customer (just moved to Tn two yrs ago) and I look forward t Derek T has always been exceptional in helping me with servicing my Audis. I am a newer customer (just moved to Tn two yrs ago) and I look forward to future dealings with Harper! Something I would have never said about my old dealership up North! Sherrill More

Customer/Service-Oriented! Our dealings with Audi dealerships over the past 7 years have turned us into an Audi family. However, Harper-Audi service outshines the other dealers Our dealings with Audi dealerships over the past 7 years have turned us into an Audi family. However, Harper-Audi service outshines the other dealers! More