Audi Knoxville
Knoxville, TN
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Warranty work Car overheated, called and Oscar said it was completely okay to take it in without appointment. Was exceptional answering a call on Sunday and trying Car overheated, called and Oscar said it was completely okay to take it in without appointment. Was exceptional answering a call on Sunday and trying to help me out. Truly and genuinely a great asset at Harper's. More
An Unusual Dealer I bought my first car from Harper, a foreign car dealer in Knoxville, sixteen years ago. I enjoy a new car and have had ten, from six dealerships, sin I bought my first car from Harper, a foreign car dealer in Knoxville, sixteen years ago. I enjoy a new car and have had ten, from six dealerships, since then. Half came from Harper. I always return because buying there is a pleasure not a chore. I now drive a 2014 Audi A6 serviced at Harper yesterday. Another pleasure, not a chore. Next month I turn 87. And, with luck, will buy a new car from Harper later this year. More
Service I appreciated the courtesy and professionalism that I always receive by the service staff at Harper's. It's a pleasure working with them. Under the co I appreciated the courtesy and professionalism that I always receive by the service staff at Harper's. It's a pleasure working with them. Under the construction mess Charles fulfill his duties and made my day. More
Excellent service! We appreciate the courtesy and professionalism that is always demonstrated by the fantastic sales and service staff at Harper's. It's a pleasure worki We appreciate the courtesy and professionalism that is always demonstrated by the fantastic sales and service staff at Harper's. It's a pleasure working with them. More
Excellent Service (Audi) as usual 1. Harpers have always provided excellent service. Speed of submission of the car for repair and pick up is fast. Loaner car is immediately there - 1. Harpers have always provided excellent service. Speed of submission of the car for repair and pick up is fast. Loaner car is immediately there - one is on one's way quickly. The service is pleasant, and good information is provided regarding pick up time and work done on the car. The car wash provided is of high quality. Servicing costs are relatively high (as seems to be the usual case for European cars in comparison with American cars) but this cost is accompanied by excellent service. 2. In the event of an issue that involves the original manufacturer Harpers, in my view, do an excellent job of representing the customer to Audi (and vice versa). More
Exceeded my expectations and with exceptional service support they actually discovered opportunities with the car scheduled the repair and provided a loaner car I look forward and with exceptional service support they actually discovered opportunities with the car scheduled the repair and provided a loaner car I look forward to doing business with Harper Audi Knoxville More
Service Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. More
New Cars and their Repairs Through the years we have purchased >35 cars from Tom's companies. I can say without any reservation, that we will go NOWHERE ELSE for future purchas Through the years we have purchased >35 cars from Tom's companies. I can say without any reservation, that we will go NOWHERE ELSE for future purchases. If his companies don't sell it, then we won't buy it. Not only are the sales people first rate (way to go JOEY COLLINS) but the service units are incomparable. You need not travel out of town for sport or luxury automobiles as the best dealer by far is right here in Knoxville. Mike and Melissa McCoy More
Perfect car buying experience Derek Bonzagni is a professional who knows his cars inside and out, is enthusiastic about what he does, and a great person who treats his customers wi Derek Bonzagni is a professional who knows his cars inside and out, is enthusiastic about what he does, and a great person who treats his customers with genuine care and respect. I was not familiar with Jaguars, and my previous car was an old Ford, but Derek made me feel truly welcome from the start. He spent all the time I needed to feel comfortable and well informed every step of the way. No question was unanswered and pricing was transparent. I left feeling like I had been on a holiday vacation, and with the car of my dreams. I recommend Derek to all new Jaguar/Porche owners as well as serious car enthusiasts. More
Made a phone call to inquire about a car.. Update: Talked to my salesperson today regarding the misunderstanding on an A7; and his manager agreed to honor the original price. I will never buy Update: Talked to my salesperson today regarding the misunderstanding on an A7; and his manager agreed to honor the original price. I will never buy another car in Georgia again!! I'm tired of being ripped for erroneous fees. Can't wait to make the drive from Atlanta to Knoxville!! Thanks Harper Audi for making me happy again! More