Audi Knoxville

Continued problems I have taken my vehicle to Harper for 2 years and continue to have issues. They are great with mechanical problems, but always leave the interior of m I have taken my vehicle to Harper for 2 years and continue to have issues. They are great with mechanical problems, but always leave the interior of my vehicle dirty. They continue to use sharp objects rather than plastic tools to repair interior parts and have often caused more damage than repairs. More

Superlative experience Not often I write reviews. But this dealership is by far the best: from sales to service. Couldn't ask for more and excellent prices. Not often I write reviews. But this dealership is by far the best: from sales to service. Couldn't ask for more and excellent prices. More

Outstanding They go beyond my expectations to ensure my satisfaction. Never have I had a dealership make it a number one priority to satisfy me! I have owned o They go beyond my expectations to ensure my satisfaction. Never have I had a dealership make it a number one priority to satisfy me! I have owned over 10 new cars and when I am ready to buy again it will be with Harper. More

Continued exceptional service Purchased my 2015 S3 back in 2014 and continue to be delighted with service department and dealer as a whole. Have continued to go back for service, m Purchased my 2015 S3 back in 2014 and continue to be delighted with service department and dealer as a whole. Have continued to go back for service, maintenance. Will most certainly purchase again from Harper! Most recently they repaired a major valve spring/cylinder head malfunction that would have been very expensive to repair out of warranty, but they good-willed it even though my vehicle was just out of warranty. Unheard of!! No need to car shop/service anywhere else. Thanks Harper! More

vehicle purchase By far, this was the easiest process for purchasing a vehicle that I have ever experience. From past dealings from other dealerships, I am always hesi By far, this was the easiest process for purchasing a vehicle that I have ever experience. From past dealings from other dealerships, I am always hesitant about a vehicle purchase through car dealership. Thanks for a rewarding experience. More

Great Service! Jordan Ramsey is a true professional! Service was outstanding for my Audi A4. They were able to service my car quickly and provide me with a service Jordan Ramsey is a true professional! Service was outstanding for my Audi A4. They were able to service my car quickly and provide me with a service vehicle while the work was being done. More

Broken hatch latch Hatch wouldn't close completely the day before we were to drive to family Christmas. Noise was irritating at best. Ray got problem diagnosed with jus Hatch wouldn't close completely the day before we were to drive to family Christmas. Noise was irritating at best. Ray got problem diagnosed with just a dropin on my part, ordered the needed part, and got it installed first thing the next morning. Couldn't have asked fir anything more! More

Service Excellent customer service. Derek Tingle ensured my understanding of services being performed. He worked with me regarding a change to pick up time. Excellent customer service. Derek Tingle ensured my understanding of services being performed. He worked with me regarding a change to pick up time. I had no wait time when I dropped off the car. Derek was waiting for me and had a loaner vehicle ready. More

Excellent What are you kidding , have you ever been their . You should go and see for your self, a top notch operation from the owners to all that work there. What are you kidding , have you ever been their . You should go and see for your self, a top notch operation from the owners to all that work there. Friendly, Timely and Courteous . ( TSA Take a Hint) More

Excellent new facility, superb service. This was my first visit to the finished, new facility. Very impressive. Derek was right there to take my information (routine service on my Q5, one re This was my first visit to the finished, new facility. Very impressive. Derek was right there to take my information (routine service on my Q5, one recall notice) and to show me the waiting, snack and display areas. The sales staff were very cordial as I surveyed the new models. I had leisure time to read. Derek kept me abreast on progress. The car was delivered shiny as new. You almost want something to go wrong with the car so you have an excuse to go back! More