![](http://dealerrater.com/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Audi Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 281 reviews
Great Service Department I'm a California transplant and have lived in Jacksonville for less than a year.ive had occasion to take my Audi TT to Jacksonville Audi 2x. Steven M I'm a California transplant and have lived in Jacksonville for less than a year.ive had occasion to take my Audi TT to Jacksonville Audi 2x. Steven Mejia has helped both times. He is very punctual and provides regular updates. When the car is ready, I return their loaner and they provide me with my serviced and washed car. That department is run very well and I will continue to be a customer for as long as there are Audis in my garage. More
Recall & New Tires Great customer service from beginning to end! Even after I had to leave my vehicle at the dealership for several days because I was out of town workin Great customer service from beginning to end! Even after I had to leave my vehicle at the dealership for several days because I was out of town working, my vehicle was housed with no problems. When I arrived, I was greeted and able to pay for services quickly! Car looks and runs great! Well done! More
Fantastic service! Would highly recommend this new Audi dealership! Working with Rick was seamless, he was very responsive to all of our questions. We love our new Audi Would highly recommend this new Audi dealership! Working with Rick was seamless, he was very responsive to all of our questions. We love our new Audi and can’t say enough about the Audi experience. More
Great Service Great service and timely repair, I was given a loaner car while the work was done, pricing was reasonable and the service employees were very friendly Great service and timely repair, I was given a loaner car while the work was done, pricing was reasonable and the service employees were very friendly. More
Maintenance Very friendly and helpful, great staff, very clean facility. Jessica saved me money by reviewing my card history and found that I had a fifty thou Very friendly and helpful, great staff, very clean facility. Jessica saved me money by reviewing my card history and found that I had a fifty thousand mile service available, so it covered my oil change, I'm grateful for that. Thanks to Audi Jacksonville, I will return. More
30K Service Jessica was very professional and helpful during my time at the dealership. She provided me complete options for preventive maintenance and followed Jessica was very professional and helpful during my time at the dealership. She provided me complete options for preventive maintenance and followed up promptly with questions I had. More
Excellent service department staff & service performed. Jess has been very helpful especially when it came to service price. Very satisfied with my recent service experience. staff & service performed. Jess has been very helpful especially when it came to service price. Very satisfied with my recent service experience. More
My 1st Q5 Service Jess was simply outstanding in her knowledge, repore and review of my vehicle and service outcome. I would recommend asking for her on your next appoi Jess was simply outstanding in her knowledge, repore and review of my vehicle and service outcome. I would recommend asking for her on your next appointment. More
Service Every time I come get service I get excellent service. They are very polite. I always deal with Steven and he’s the best. I’ll always come back. Every time I come get service I get excellent service. They are very polite. I always deal with Steven and he’s the best. I’ll always come back. More
Recall repair on auxiliary coolant pump Very timely, efficient , courteous and professional. Pleasure to do business with Service Representative , Jessica Shippee. Car wash and vacuum was a Very timely, efficient , courteous and professional. Pleasure to do business with Service Representative , Jessica Shippee. Car wash and vacuum was a nice touch. Very nice, ultramodern facility. More