Audi Jacksonville

Be very careful. Deceptive tactics. They will wear you down, keep you there all day. And once you’re done and about to sign the paperwork finance manager will present you with completed They will wear you down, keep you there all day. And once you’re done and about to sign the paperwork finance manager will present you with completed paperwork including aftermarket warranties and $900 special detail/window tint treatment that you never asked for. Shady tactics. Won’t shop for another car there, again. To note, my salesman was Antoine, he was nice & helpful. Dealership practices have something else to be desired. More

Excellent service Quick efficient and polite service. Nice loaner, Excellent facilities Nice surprise to see them sharing most of the cost for an unexpected repair Quick efficient and polite service. Nice loaner, Excellent facilities Nice surprise to see them sharing most of the cost for an unexpected repair Overall great service More

Very pleasant buying experience Needed to replace my totaled Jaguar & decided on a beautiful black Mercedes GLK 350. Maria welcomed us perfectly. Brandon is a great, understanding, Needed to replace my totaled Jaguar & decided on a beautiful black Mercedes GLK 350. Maria welcomed us perfectly. Brandon is a great, understanding, knowledgeable Brand Specialist....very perceptive person. Jen Porter handled financing quickly & efficiently. Can highly recommend this dealership for a pleasant buying experience. More

Good service. Service rep Alex was knowledgeable and very helpful. Sound was coming from passenger side front tire and technician Mike did test drive with me and f Service rep Alex was knowledgeable and very helpful. Sound was coming from passenger side front tire and technician Mike did test drive with me and figured out that the noise is due to split tire. More

Service Great service! Quick and courteous. Kept me appraised of exactly what was going on. Highly recommended. My service advisor, Steven was very profession Great service! Quick and courteous. Kept me appraised of exactly what was going on. Highly recommended. My service advisor, Steven was very professional and friendly. Knew exactly what I needed More

Issue NOT resolved. Promised loaner car was NOT available. Poorly working $2800 Navigation System. This was the third attempt by technicians to rectify the issues. Was promised a loaner car to use for the da Poorly working $2800 Navigation System. This was the third attempt by technicians to rectify the issues. Was promised a loaner car to use for the day but one was not available when I was there. Technician did attempt to address the problem with minimal success. One time I was told to just use my phone an it would work well if I was willing to use the internet. This is not a solution for a less than adequate Expensive Navigation System. VERY DISAPPOINTED More

Great customer service! The team at Audi Jax did a great job for me. Especially Forrest. From the first time I reached out, they diligently worked to find me the right car an The team at Audi Jax did a great job for me. Especially Forrest. From the first time I reached out, they diligently worked to find me the right car and at a great price as well. Highly recommend. You won’t regret. More

This dealership scores high marks!! This dealership tries to work with your schedule. I can get a loaner car to complete my task so I don’t have to sit at the dealership. Customer serv This dealership tries to work with your schedule. I can get a loaner car to complete my task so I don’t have to sit at the dealership. Customer service is very friendly and good.. More

Very pleasant experience Sterling ,Jamie,Derrell,the manager were very fair and made the car buying the most pleasant comfortable, professional experience for me by far that Sterling ,Jamie,Derrell,the manager were very fair and made the car buying the most pleasant comfortable, professional experience for me by far that far exceeded my expectations. More

Great service department. Steven Mejia was my technician. He explained everything, in addition to receiving a video of what they found on my car while I was waiting! It’s g Steven Mejia was my technician. He explained everything, in addition to receiving a video of what they found on my car while I was waiting! It’s greatt to see why work needs to be done. This was the best experience I’ve had with a dealer’s service department. More