Audi Jacksonville

Audi A7 service The service on the car was done on time and as promised. Steven was, as on every service visit to the dealership, very helpful and provided full expl The service on the car was done on time and as promised. Steven was, as on every service visit to the dealership, very helpful and provided full explanation of the service done and on the state of the car More

Excellent Knowledge of my car and great respect when I visit the service center is what I want when coming there-I want this service each time I come. I have a Knowledge of my car and great respect when I visit the service center is what I want when coming there-I want this service each time I come. I have a bad speaker on the right side but the tech couldn’t find it -I will return when I can find a song to play when it acts up - it seems to me that it’s busting More

The Best or Nothing This guy will take good care of you. I purchased a new S5 Station wagon sunday. Talk about an undecided individual, that was me. They were with me unt This guy will take good care of you. I purchased a new S5 Station wagon sunday. Talk about an undecided individual, that was me. They were with me until I purchased a car. I knew nothing about this product. They did everything it took for me to take a new Audi. I'm sure they thought I wasnt serious at first. We came together overall. I'm excited for my journey in the audi family. Hugo was a great finance guy . Hang in there Philip, every customer isnt a penny pincher such as me. More

Recall Responsive dealership and Steve was on top of things. Great service bay and area to relax while waiting These manufacturers questionnaires have Responsive dealership and Steve was on top of things. Great service bay and area to relax while waiting These manufacturers questionnaires have become a nuisance. More

1st and best experience at any dealership Always had my own views on dealerships but finally had to take my vehicle to the professionals and that they were ,they were very helpful on checking Always had my own views on dealerships but finally had to take my vehicle to the professionals and that they were ,they were very helpful on checking for any recalls on my vehicle and also attended to other needs that I did not ask and was not charged. Their showroom floor is very modern and beautiful the customer service was excellent while getting my vehicle service asked if they had a courtesy shuttle they said yes and took me to a local restaurant and also pick me up when I called, I will be back More

Service department When I take my car in for service I look for 3 things: meet my appointment schedule, work done right the first time, friendly and knowledgeable staff. When I take my car in for service I look for 3 things: meet my appointment schedule, work done right the first time, friendly and knowledgeable staff. All of these expectations were met! More

Awesome As Always Ms Jessica S customer service skills and professional always exudes every time I come to the dealership until I leave. She goes the extra step to assi Ms Jessica S customer service skills and professional always exudes every time I come to the dealership until I leave. She goes the extra step to assist in small and big tasks. Keep smiling Jess. More

Oops I hit a nasty curb! After hitting my tire on a nasty curb I called the service department and explained what had happened. They told me to come on over. Everyone in the s After hitting my tire on a nasty curb I called the service department and explained what had happened. They told me to come on over. Everyone in the service department was super professional and helpful. The video sent to my phone accessing the situation was a great way to share details with my husband. More

W7 30k Audicare Excellent maintenance service. The locate is very good for me coming from Amelia Island Fernandina Beach. They have a spotless facility and showroom a Excellent maintenance service. The locate is very good for me coming from Amelia Island Fernandina Beach. They have a spotless facility and showroom and clean customer service waiting area. More

Be very careful. Deceptive tactics. They will wear you down, keep you there all day. And once you’re done and about to sign the paperwork finance manager will present you with completed They will wear you down, keep you there all day. And once you’re done and about to sign the paperwork finance manager will present you with completed paperwork including aftermarket warranties and $900 special detail/window tint treatment that you never asked for. Shady tactics. Won’t shop for another car there, again. To note, my salesman was Antoine, he was nice & helpful. Dealership practices have something else to be desired. More