Audi Jacksonville

Sold me a 2018 Q7,CPO, Did all negotiations on line car has good carfax, and looked good in the pictures drove from SC to pick it up. Arrived early evening, looked over the car scratches down the passenger has good carfax, and looked good in the pictures drove from SC to pick it up. Arrived early evening, looked over the car scratches down the passenger side, they took it back to the detail shop and buffed them out. Also a heavy odor in the car was told this was the treatment used on the leather it would go away in a few days. I asked had it been smoked in was told they didn't CPO cars that had been smoked in, I admit I had concerns, but its Audi CPO wright! Drove home in heavy rain found it very difficult to see out the windshield thought the defroster isn't working? Next day I took the car to wash the road dirt off, well the reason I could not see out was the inside of the windows were extremely dirty as was the dashboard, buttons etc. at that point I discovered a star crack in the upper portion of the windshield. I reported the crack in the wind shield and the condition of the interior also that I believed the car had been smoked to the dealership, they said bring back we will detail it! Sure drive back to Jacksonville! It's now been a couple of weeks I have had the car cleaned, the scratches are back, the leather cleaner smell has given way to the smell of smoke and the Audi dealer is nowhere to be found! My 4th Audi, 2/ new.. 2/ CPO never expected this would happen! Buyer beware! More

Even though I purchased a Honda from the Audi dealership I was treated the same as a brand new audi customer. I worked with Christopher at Audi Jacksonville and have already recommended him to a couple of f I was treated the same as a brand new audi customer. I worked with Christopher at Audi Jacksonville and have already recommended him to a couple of friends! More

Christopher at Audi Jacksonville was a big help when I was looking for my next Audi. He made the process clear and smooth from beginning to end. was looking for my next Audi. He made the process clear and smooth from beginning to end. More

I purchased a Maserati from Chris at Audi Jacksonville and love it. He was professional and fun to work with. I’ll be back for my next vehicle and love it. He was professional and fun to work with. I’ll be back for my next vehicle More

We actually turned in to the wrong dealership by accident and happened to see another vehicle that caught our eye. Scott promptly made himself available to us and the rest was history! We found the perfect t and happened to see another vehicle that caught our eye. Scott promptly made himself available to us and the rest was history! We found the perfect truck and had a smooth process with our purchase. We typically dread dealing with “car salesman” but Scott heard our requests and didn’t play any games. Scott and his manager made the purchase as simple as it could be and were straight forward the entire time without any haggling. We would definitely recommend working with Scott and the Audi dealership! More

I am new to Fl. And Audi of Jax both have been a learning experience, in a very positive way, Fl sunshine, Audi dealership with a very friendly environment, a great hello and what can we do for you. Many tha experience, in a very positive way, Fl sunshine, Audi dealership with a very friendly environment, a great hello and what can we do for you. Many thanks for Justin to get me going and Scott for a great closing thanks for Andy for putting together a deal that worked for me. Truly enjoy My Audi of Jax and my new Sq5, much thanks again to Justin and Scott 👍👍, from an Audi for life owner Thanks Nathan Meserve More

After spending several weeks looking for a vehicle I found the right one at Audi Jacksonville and worked with Christopher Davis. It was a great experience! found the right one at Audi Jacksonville and worked with Christopher Davis. It was a great experience! More

They Charged 1000$ Doc fee and I can't seem to get them to get everything to my License office to get my tags. Bought a car on October 30, 2020 and its now feb 22, 2021. For a thousand bucks for document to get everything to my License office to get my tags. Bought a car on October 30, 2020 and its now feb 22, 2021. For a thousand bucks for documents, I expected they would do that well! I finally got docs about two weeks ago but, they only sent a check for half the sales tax. We've already racked up 3 months of penalty for late title. My license office called them while I was there and the actually said "we can't be held responsible for a slow postal service -- but they sent the docs overnight Fed-Ex! So, 114 days and 3 temp tags later this is still unresolved. I have many unreturned e-mails and phone calls. This is such a basic function when selling cars it shouldn't be this difficult. Their unresponsive customer service is in-excusable. More

Working with Christopher at Audi Jacksonville was a great car buying experience. He listened to what I needed and found exactly what I was looking for. Bought my brand new Audi ! car buying experience. He listened to what I needed and found exactly what I was looking for. Bought my brand new Audi ! More

Without a doubt the best car buying experience I have had in forver was with Chris at audi jax. I recommend them and will send anyone looking for a vehicle to Chris in forver was with Chris at audi jax. I recommend them and will send anyone looking for a vehicle to Chris More