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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
285 Reviews

285 Reviews of Audi Indianapolis - Service Center

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January 01, 2022

Excellent service and very helpful staff. This dealership really knows how to make each customer feel important. I love the whole Audi experience! More

by dpetriko
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Report | Print
Jan 03, 2022 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your business and are happy to hear that the Audi Indianapolis team earned your five stars. Drive safely, and we hope to see you back again down the road!

December 31, 2021

We have had terrible problems with service at this dealership in our past several visits, but this time service was excellent. So glad to see the turnaround. More

by Debra.decourcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben in service
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Jan 03, 2022 -

Audi Indianapolis responded

Thank you for allowing us a second chance to impress you! We are grateful for your support and are always happy to help. Please feel free to reach out next time we can be of assistance. Take care! - Audi Indianapolis

December 27, 2021

Service switched out my summer tires. Fast and informative. I love the “greenless” approach and the video that comes via text! More

by Indyja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 28, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

December 23, 2021

Typically service here has not been strong but this time they brought their best. Thank you for making my oil change seamless and quick. More

by Jrs_wise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gillespie
Report | Print
Dec 27, 2021 -

Audi Indianapolis responded

We are happy to hear that we lived up to our high standards during your recent visit! Thank you for sharing your feedback, we hope to have another opportunity to assist you here at Audi Indianapolis.

December 04, 2021

Austin exemplifies what good customer service looks like. Austin is the reason I continue to go there for service. More

by Allen.Tunstall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 06, 2021 -

Audi Indianapolis responded

Allen, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Austin and the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

December 01, 2021

My car feels amazing! Costed a pretty penny but was worth every bit! Justin took great care of me! Will be back again. More

by Naz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin gillespie
Report | Print
Dec 02, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with Justin. We appreciate your confidence in the Audi Indianapolis team to get the job done and are looking forward to seeing you back next time!

November 28, 2021

Great dealership,, Got my wife's Q7 in for Oil & filter Great dealership,, Got my wife's Q7 in for Oil & filter change,, and a new rear window wiper blade.. Austin Thomason took care of us in a very time More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason .
Report | Print
Nov 29, 2021 -

Audi Indianapolis responded

Thank you for the excellent review of Audi Indianapolis! We will share your warm regards with Austin for ensuring you and your vehicle are taken care of. See you next time for another five-star service visit!

November 23, 2021

Ben Robbins is an excellent service consultant. The dealership took care of my issue promply. I highly recommend them More

by Morrisjeffreyd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
Report | Print
Nov 24, 2021 -

Audi Indianapolis responded

It's great to hear that Ben was wonderful to work with. We are happy that we could take care of your vehicle's issue. The entire Audi Indianapolis team appreciates this review.

November 15, 2021

Professional, reliable, and timely service. Explains service repair needs and costs ahead of time. Setting allows for work while waiting for repair. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Justin
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Nov 16, 2021 -

Audi Indianapolis responded

Mel - Thank you for the many kind words! We are very glad to hear that you had a positive experience working with our service team. Hope to see you next time at Audi Indianapolis!

November 09, 2021

Service manager explained all work planned for the day and addressed other issues that were not on the recall. More

by Dyer.rip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 11, 2021 -

Audi Indianapolis responded

We are happy to hear our team delivered such communicative, top-notch service! Thank you for choosing Audi Indianapolis and for sharing your positive experience. See you next time!

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