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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
285 Reviews

285 Reviews of Audi Indianapolis - Service Center

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July 15, 2022

Great service, friendly, courteous and professional. Got my car serviced same day in the amount of time estimated. Was provided a loaner car for use while my vehicle was being serviced. More

by RJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
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Jul 18, 2022 -

Audi Indianapolis responded

We're so glad our team welcomed you with excellent, punctual service and was able to offer a loaner vehicle. Many safe and happy miles from everyone at Audi Indianapolis!

July 11, 2022

The service team is always SUPER accommodating and such a pleasure to work with. Very grateful and appreciative of them! More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Robbins
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Jul 11, 2022 -

Audi Indianapolis responded

Shannon, thanks a bunch for your confidence in the Audi Indianapolis team! There is nothing better than a five-star rating. Have a wonderful rest of your day!

July 06, 2022

Excellent service, great staff, great facilities. Sean is the best.service/mechanic I have ever dealt with. More

by jon.slaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Locke
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Jul 06, 2022 -

Audi Indianapolis responded

Thanks for your praise, Jon! We're so glad Sean and the rest of the team have welcomed you with outstanding service and accommodating facilities. Many safe and happy miles from all of us at Audi Indianapolis!

June 30, 2022

Justin listened to my concerns and issue descriptions. I was given a quote and time frame. He’s kind and friendly, too More

by snq310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Service Department
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Jun 30, 2022 -

snq310 responded

The work required waiting for parts but the expected time frame wasn’t a problem. No other issues were noted. Very pleasant people to work with and Justin is always thoughtful

Jul 01, 2022 -

Audi Indianapolis responded

Thank you for sharing your feedback! We appreciate your business here at Audi Indianapolis and we will pass along your comments to Justin. Drive safely and have a great day!

June 26, 2022

They provide excellent service, provide regular updates, have high quality personnel and are led by a first rate service manager. More

by rkassing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cunningham--5 stars
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Jun 27, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

June 24, 2022

Everybody at the service department makes you feel welcome from the service greater, service advisor, service Manager. Everybody cares about your service experience. More

by Manfredheilmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 24, 2022 -

Audi Indianapolis responded

Thank you for letting us know how amazing your experience with our service department was, Manfred! We hope to see you again at Audi Indianapolis.

June 14, 2022

Great facility, great staff. Andrew Fier did a great job with communicating. Fast and easy service. More

by snewhouse777
Recommend Dealer
Yes
Employees Worked With
Andrew Fier
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Jun 15, 2022 -

Audi Indianapolis responded

Reviews like this one make our day! We're delighted that you enjoyed working with Andrew, and that the service was timely and efficient. From all of us here at Audi Indianapolis - thank you!

June 10, 2022

I love the Audi people. Steve Snodgrqss is above par. Thank you Audi and Steve. More

by anghobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Snodgrass
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Jun 13, 2022 -

Audi Indianapolis responded

Thank you for the review. We're glad that Steve was helpful and nice to work with. See you again next time here at Audi Indianapolis!

May 26, 2022

The staff are always thorough and the communication about the service and scheduling the appointment is great. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin? In service.
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May 26, 2022 -

Audi Indianapolis responded

Thanks for being such a fan of Audi Indianapolis! We always enjoy seeing you at our dealership and look forward to your next visit!

May 26, 2022

Alway professional with communication is timely and accurate! First class! I will always use them to service my cars! More

by The Real Hector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Fier
Report | Print
May 26, 2022 -

Audi Indianapolis responded

Hector - professional, timely, and first-class are all words we hope clients use when describing our service! Thank you for your business and incredible review, from the whole Audi Indianapolis team! Till next time!

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