Audi Indianapolis - Service Center

Great service I actually love taking my car in and relaxing with a cup of coffee upstairs in the quiet space and reading a good book or working a bit I actually love taking my car in and relaxing with a cup of coffee upstairs in the quiet space and reading a good book or working a bit More

Great service They were very helpful in finding me a tire they did not carry. They even called another Audi dealer to make sure they had one and asked them to put They were very helpful in finding me a tire they did not carry. They even called another Audi dealer to make sure they had one and asked them to put it on hold with my name on it. Above and beyond what I ever expected. Darrick Thames made sure my tire was replaced quickly and I was back on the road to a very important meeting . More

Lights needed adjusted The customer service provided was very thoughtful and friendly. I was having issues not being able to see in the dark as the low beam head lights wer The customer service provided was very thoughtful and friendly. I was having issues not being able to see in the dark as the low beam head lights were not providing visibility more than 100 feet in front of vehicle. The are slightly better, but still it acceptable. Will need to call AGAIN and arrange the work AGAIN. not ideal. I was told it was tested in the morning, which is not the condition I was having issues. More

Service Audi Indianapolis Efficient service , friendly staff , nice facilities. Satisfied repeat customer. Overall very happy. Nothing else to add to my review. Will be Efficient service , friendly staff , nice facilities. Satisfied repeat customer. Overall very happy. Nothing else to add to my review. Will be visiting this dealer again More

Great communication. Rep was stellar Brad was excellent. Kept me informed along the way and provided alternate service package that worked well for my needs. I will return to this dealers Brad was excellent. Kept me informed along the way and provided alternate service package that worked well for my needs. I will return to this dealership for my service requirements. More

Recent service visit Service is always excellent. No rrgrets with the purchase of my first Audi. Easy to set up appointment. Customer lounge area is good for me to work on Service is always excellent. No rrgrets with the purchase of my first Audi. Easy to set up appointment. Customer lounge area is good for me to work on the laptop. More

My 2014 Audi A7 schedule maintenance I recently purchased 2014 Audi A7 which was nearing schedule maintenance, I decided to have it done at Tom Wood Audi. Audi service advisor, Bryce Wood I recently purchased 2014 Audi A7 which was nearing schedule maintenance, I decided to have it done at Tom Wood Audi. Audi service advisor, Bryce Wood, was very helpful and the service provider was very good. More

Great Service Had an issue with check engine light coming on. They were able to get me in the same day. When it became obvious it was going to take longer than they Had an issue with check engine light coming on. They were able to get me in the same day. When it became obvious it was going to take longer than they wanted to see me wait they got me a loaner and called me the next day once repair was complete I also received a follow up call to make sure everything it was ok More

10,000 mile check and recall This dealership is outstanding and the staff in the service depart are absolutely the best! One of the reasons I leased my second Q5 is because of the This dealership is outstanding and the staff in the service depart are absolutely the best! One of the reasons I leased my second Q5 is because of the service department. Chris was extremely professional and prompt. And talk about going out of his way to provide exemplary service, I emailed him for a copy of the paperwork for the service (I lost my original copy) on Sunday and he responded to my request and emailed me that same day. Impressive by any standard! More

Oil and filter change Not sure what the standard fee for a oil change but I like it that it si 10.000 miles! The charge before this one was 125.00, this time it was $140 Not sure what the standard fee for a oil change but I like it that it si 10.000 miles! The charge before this one was 125.00, this time it was $140.00. Maybe an extra filter? More