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Audi Indianapolis - Service Center
Indianapolis, IN
287 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
287 Reviews of Audi Indianapolis - Service Center
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January 12, 2018
Great in and out service People very professional and address service work need to be performed. Length of time for service work reasonable. Waiting room was comfortable and People very professional and address service work need to be performed. Length of time for service work reasonable. Waiting room was comfortable and had fresh coffee. More
by Special k
Employees Worked With
Brad Wilkinson
December 19, 2017
Service Visit Had a damaged tire.In on Thursday out on Friday with a new tire.Prompt response and all went well.Service advisor ,Bryce ,kept me informed and the rep Had a damaged tire.In on Thursday out on Friday with a new tire.Prompt response and all went well.Service advisor ,Bryce ,kept me informed and the repairs on track. More
by Oldfield214
Employees Worked With
Bryce Wood
November 30, 2017
Oil and tire change This was my first oil change since purchasing my A4. I also had my tires switched to the winter tires. The service was great and the waiting areas w This was my first oil change since purchasing my A4. I also had my tires switched to the winter tires. The service was great and the waiting areas were very convenient comfortable. More
by MAW
Employees Worked With
Darrick
November 01, 2017
My 2013 Audi Q7 File Flange recall There was service recall for my 2013 Audi Q7 to have fuel flange inspected and repaired. Repaired in 30min from start to finish. I am happy with servi There was service recall for my 2013 Audi Q7 to have fuel flange inspected and repaired. Repaired in 30min from start to finish. I am happy with service. More
by dhogan1031
Employees Worked With
Bryce Wood
October 27, 2017
Poor communication Besides being overpriced, the service consultants attempt to quickly have you sign a generic work order. When you ask exactly what will be done, they Besides being overpriced, the service consultants attempt to quickly have you sign a generic work order. When you ask exactly what will be done, they look annoyed and use a phony, overly polite tone. They also don't honor your appointment time, as you could arrive on time but your car won't be pulled into the garage for 30-40 minutes. More
by tommy123
Employees Worked With
Don't remember
October 23, 2017
Exceptional service consultant Every time I go to my service consultant he goes above and beyond to help in anyway that he can. He is extremely knowledgeable about Audi products. Every time I go to my service consultant he goes above and beyond to help in anyway that he can. He is extremely knowledgeable about Audi products. Couldn’t ask for better service More
by MrsQTBatootie
Employees Worked With
Bryce Wood
October 13, 2017
Service call Very friendly and helpful in getting my car in an serviced. I will be using this dealership moving forward for my vehicle and any questions that I may Very friendly and helpful in getting my car in an serviced. I will be using this dealership moving forward for my vehicle and any questions that I may have More
by Hj1153
Employees Worked With
Derrick
October 10, 2017
Joe LeBlanc , Audi sales, exhibited the highest level of the provision of customer service. From carefully assessing a concern on the interior of my A7 to taking , Audi sales, exhibited the highest level of the provision of customer service. From carefully assessing a concern on the interior of my A7 to taking his valuable personal time to come to my home to correctly program the garage door openers, he was courteous and exemplified both professionalism and knowledge. I recommend Joe highly, More
by MRG
Employees Worked With
Joe LeBlanc, Audi Sales
October 03, 2017
Service Advisor Went to have service done on my daughters Audi, hands down made me feel like a VIP. Mr Thames was second to none, great smile, great personality and v Went to have service done on my daughters Audi, hands down made me feel like a VIP. Mr Thames was second to none, great smile, great personality and very professional. It’s feels good to know people care and that he did, I know why he sits in the front row in the service Dpt.. He and the whole staff was Awesome... Thanks More
by R wright
Employees Worked With
Mr Thames
October 03, 2017
15,000 mile maintenance and recalls Very courteous and quick Mike Solis was on the ball for anything I needed It was easy to set up the appointment, get a courtesy car with very little Very courteous and quick Mike Solis was on the ball for anything I needed It was easy to set up the appointment, get a courtesy car with very little disruption of my day More
by Husc6
Employees Worked With
Mike Solis
