Audi Indianapolis - Service Center

Recall work done. It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t h It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t have the parts so I have to bring it back. More

Customer Centric The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and helpful and don’t try to sell me on unnecessary products or services. I highly recommend Audi Indianapolis More

Oil change and inspection Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are they treat you like you are the only one there. More

Audi A8 repair I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter change I was charged about $200 More

Ask for Trey Trey worked hard to make us happy with the repairs needed on our car. I was not pleased with the repairs that were needed, but Trey made it a better Trey worked hard to make us happy with the repairs needed on our car. I was not pleased with the repairs that were needed, but Trey made it a better experience. More

Audi recall repair Terrible customer service. Too expensive for oil change! They don’t even have air conditioning, and they have this little refridgerator with complime Terrible customer service. Too expensive for oil change! They don’t even have air conditioning, and they have this little refridgerator with complimentary waters, and that isn’t even cold! Hate taking my Audi there. More

Audi Service The servicing was great. No complaints! The service department was very professional. The person we worked with was friendly and knowledgeable. The wa The servicing was great. No complaints! The service department was very professional. The person we worked with was friendly and knowledgeable. The wait time was reasonable. More

65K Maintenence Derek, who handled my paperwork and visit was great! Suggested a tire rotation, which I agreed to, but technician forgot to air the tires equally and Derek, who handled my paperwork and visit was great! Suggested a tire rotation, which I agreed to, but technician forgot to air the tires equally and reset the MMI so I had to return the next day. More

Great service from Trey !! Trey was very helpful ...he knew I was in a time limit so he made sure I was done with My service right at an hour. He was courteous and friendly. G Trey was very helpful ...he knew I was in a time limit so he made sure I was done with My service right at an hour. He was courteous and friendly. Great representative!!! More

Not a very good service department The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till the The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till they finally did it right. The only good thing was their service advisor Andrew More