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Audi Indianapolis - Service Center
Indianapolis, IN
288 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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288 Reviews of Audi Indianapolis - Service Center
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November 01, 2018
Tom Wood Audi Our past experiences with Tom Wood Audi have always made us feel like the customer never matters. The person who scheduled my appointment over the ph Our past experiences with Tom Wood Audi have always made us feel like the customer never matters. The person who scheduled my appointment over the phone was very rude & unhelpful. I had to wait 12 days to get an appointment for service. However on the day I dropped off the car there was noticeable improvement on customer service. I was taken care of right away and got a loaner car immediately. More
by SHB
Employees Worked With
Darrick Thames
October 30, 2018
Quick and efficient Vu is wonderful to work with and I am very pleased to have him as my advisor. He has great attention to detail and is very accommodating and consumer Vu is wonderful to work with and I am very pleased to have him as my advisor. He has great attention to detail and is very accommodating and consumer oriented. More
by KP
Employees Worked With
Vu Tran
October 14, 2018
1 year Well done My serviceVic was professional and timely Thank you Not much more to say. I live the wiring area Good cofeee Thanks foe washing car Well done My serviceVic was professional and timely Thank you Not much more to say. I live the wiring area Good cofeee Thanks foe washing car More
by WheeleroNU
Employees Worked With
Justin Lee
October 02, 2018
Oil change/ factory recalls/ routine maintenance The price for a routine oil change and routine spark plug replacement was over $700.00. There were no other services provided. This is incomprehensi The price for a routine oil change and routine spark plug replacement was over $700.00. There were no other services provided. This is incomprehensible! Just because you know that you service people who have a high quantity taste in vehicles does not mean you should take advantage of them in this way!! I will not return for this reason. It almost seems fraudulent!! More
by Jesshundley
Employees Worked With
Justin Lee
October 02, 2018
Great service Audi Indianapolis has outstanding Service i recently went there For 60k check in. Service and updates on time line were great and appreciated. They Audi Indianapolis has outstanding Service i recently went there For 60k check in. Service and updates on time line were great and appreciated. They also told me about future maintenance needs. They had my back. More
by Annb
Employees Worked With
Thuan Phung
September 08, 2018
Good service I had my car serviced no issues. They were able to accommodate my schedule. I always enjoy the ability of this dealership to work with my work sched I had my car serviced no issues. They were able to accommodate my schedule. I always enjoy the ability of this dealership to work with my work schedule More
by Billfz2004
Employees Worked With
Mike
September 01, 2018
Very taken advantage of on trading in my 2017 wth 16000 mile Took advantage of my wife on trading in her 2017 sq5..Andrew long was very awful to my wife.great at selling awful after sell Took advantage of my wife on trading in her 2017 sq5..Andrew long was very awful to my wife.great at selling awful after sell More
by Lucthe gunking
August 27, 2018
Annual service The work was good, but the communication left a little bit to be desired. I was waiting in the service area for a call and never got one. After an ho The work was good, but the communication left a little bit to be desired. I was waiting in the service area for a call and never got one. After an hour of the promised time I went to the desk and asked and it had been completed on time but no one bothered to contact me. Then they couldn’t find the keys to the car. Really put a damper on my day. More
by cangape
Employees Worked With
Don’t recall.
August 25, 2018
Darrick is terrific Really enjoyed the way Darrick explained and carried out needed service.He helped keep the service appointment on schedule and called us early enough Really enjoyed the way Darrick explained and carried out needed service.He helped keep the service appointment on schedule and called us early enough to miss heavy traffic . More
by Carsdale
Employees Worked With
Darrick
August 24, 2018
Speedy service and accommodating staff. This dealership ordered an Uber for me and finished servicing my vehicle in less than an hour. Upon returning, they handed me a bill for $0 and procee This dealership ordered an Uber for me and finished servicing my vehicle in less than an hour. Upon returning, they handed me a bill for $0 and proceeded to maintain their friendly demeanor even as I was driving away. More
by rjr
Employees Worked With
I can't remember their names.
