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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
287 Reviews

287 Reviews of Audi Indianapolis - Service Center

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June 14, 2024

I have always had present experiences with sales and service at this dealer The service writers go out of their way to help me. More

by Rhall7262
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Audi Indianapolis responded

Thank you for sharing your positive experiences with the sales and service teams at Audi Indianapolis! We're glad to hear our service writers have been helpful. We appreciate your support!

June 05, 2024

I had to get my yearly service could onlyDo it on Saturday Had a 8:00 a.m. appointment Stephen took care of all of the concerns i had with my A6 he set me up with a loaner Q5 for the weekend (SWEET!! More

by max1gr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass 5 Stars!!!
Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

Jun 06, 2024 -

Audi Indianapolis responded

Thanks for sharing your experience, Max! We're delighted to hear that Stephen and the Audi Indianapolis team provided top-notch service and took care of all your needs. Enjoy driving your Audi A6, and we look forward to seeing you again!

May 09, 2024

Took our Q7 in for scheduled maintenance. Rachael greeted me right away and walked through the services in the scheduled maintenance. Also showed me how the new scan of your vehicle looks at More

by MAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Woods
May 10, 2024 -

Audi Indianapolis responded

We're delighted to know that you had a positive experience with Rachael during your Audi Q7's scheduled maintenance at Audi Indianapolis. It sounds like the new vehicle scan feature was helpful! Thanks for choosing us and sharing this review!

May 04, 2024

Quickly greeted. Efficient intake. Clean and pleasant waiting area. Good service. On time appointment. Friendly. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
May 06, 2024 -

Audi Indianapolis responded

We're glad to know you had a positive experience at Audi Indianapolis! It's great that our team was able to provide efficient and friendly service. Thanks for the review, we appreciate it!

November 28, 2023

Efficient and friendly staff. They will always greet you at the bay and when you come through the doors. Never had an issue and they are always quick to respond or help with whate More

by garciacri94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Woods
Nov 28, 2023 -

Audi Indianapolis responded

We're so glad to know you've had consistently positive experiences with our team at Audi Indianapolis. We strive for efficiency and friendliness in all that we do! Thanks for the review!

November 17, 2023

Great people and no pressure service every time. Love the video updates via text from the technician. More

by Eakee9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gillespie
Nov 17, 2023 -

Audi Indianapolis responded

We're glad to know you appreciate our no-pressure service and video updates at Audi Indianapolis. Thanks for the positive feedback!

November 11, 2023

Amazing service! Andrew Davis is who helped me and my goodness was his customer service superb! I ended up getting a rental while I waited for my car. All of my quest More

by LMack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Davis
Nov 13, 2023 -

Audi Indianapolis responded

We're so glad to know that Andrew provided you with top-notch service at Audi Indianapolis. We appreciate your feedback and hope to assist you again in the future!

October 05, 2023

Best I’ve been to. Service department is next level. Organized and professional. Plus they have common sense which can be rare. More

by Jeff.Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Ingalls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Audi Indianapolis responded

Jeff, we're delighted to know you had a great experience with our service department at Audi Indianapolis. We pride ourselves on being organized and professional - thanks for noticing!

October 03, 2023

Tom Wood Audi has provided excellent service since I purchased my Q5. Stephen Snodgrass was the service technician I worked with. He is friendly, professional and communicated well keeping me updated More

by slgoff620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass - Service Department
Oct 03, 2023 -

Audi Indianapolis responded

We're delighted to know that you've had a great experience with our service team, especially Stephen. Thanks for choosing Audi Indianapolis and sharing your positive feedback!

September 12, 2023

Swarming with employees eager to help the customer. Justin Gillespie recognized us when we walked in, very friendly and professional. No fuss about warranty repairs just got things done quickly and eff More

by jdocIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Sep 13, 2023 -

Audi Indianapolis responded

We're glad to know that you had a positive experience with Justin and our team at Audi Indianapolis. It's great to see that your warranty repairs were handled efficiently and professionally. Thanks for choosing us!

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