Audi Indianapolis - Service Center

Took our Q7 in for scheduled maintenance. Rachael greeted me right away and walked through the services in the scheduled maintenance. Also showed me how the new scan of your vehicle looks at Rachael greeted me right away and walked through the services in the scheduled maintenance. Also showed me how the new scan of your vehicle looks at the tires, underbody, etc. Good stuff. Thank you Rachael. More

Quickly greeted. Efficient intake. Clean and pleasant waiting area. Good service. On time appointment. Friendly. Efficient intake. Clean and pleasant waiting area. Good service. On time appointment. Friendly. More

Efficient and friendly staff. They will always greet you at the bay and when you come through the doors. Never had an issue and they are always quick to respond or help with whate They will always greet you at the bay and when you come through the doors. Never had an issue and they are always quick to respond or help with whatever you need. It’s always hard to find good dealerships with equally good staff and this place definitely has both! More

Great people and no pressure service every time. Love the video updates via text from the technician. Love the video updates via text from the technician. More

Amazing service! Andrew Davis is who helped me and my goodness was his customer service superb! I ended up getting a rental while I waited for my car. All of my quest Andrew Davis is who helped me and my goodness was his customer service superb! I ended up getting a rental while I waited for my car. All of my questions were answered and the repair work was satisfactory as well! More

Best I’ve been to. Service department is next level. Organized and professional. Plus they have common sense which can be rare. Service department is next level. Organized and professional. Plus they have common sense which can be rare. More

Tom Wood Audi has provided excellent service since I purchased my Q5. Stephen Snodgrass was the service technician I worked with. He is friendly, professional and communicated well keeping me updated purchased my Q5. Stephen Snodgrass was the service technician I worked with. He is friendly, professional and communicated well keeping me updated while my suv was being serviced. More

Swarming with employees eager to help the customer. Justin Gillespie recognized us when we walked in, very friendly and professional. No fuss about warranty repairs just got things done quickly and eff Justin Gillespie recognized us when we walked in, very friendly and professional. No fuss about warranty repairs just got things done quickly and efficiently. Estimated cost was almost exact, time of completion was earlier than anticipated. More

The service is always great at Tom Wood Audi - I try to always work with Justin who is awesome at his job. always work with Justin who is awesome at his job. More

Poor service and outrageous labor charges at $ 275 per hour. I would not use again hour. I would not use again More