Audi Indianapolis - Service Center

Recall update, very easy and done at my convenience! I was leaving town and Chris arranged for my Uber on the front end and allowed me to be picked up after Hours on the back end. He confirmed the updates was leaving town and Chris arranged for my Uber on the front end and allowed me to be picked up after Hours on the back end. He confirmed the updates were completed while I was away and sent a link for the after hours pick up on the return! Easy and very satisfied with the way everything was handled. Thank you Chris and Trey Scruggs for setting up and handling things in the most professional way possible! More

Purchased a used car & less than 60 days it needs a new battery. I call to get an appointment, drop off car at 8:30 & they say we will call/text. I Uber to work, get a text at 4:30 it needs new battery. battery. I call to get an appointment, drop off car at 8:30 & they say we will call/text. I Uber to work, get a text at 4:30 it needs new battery. Price seemed slightly high, but I tell them if you can get it done today go ahead. I’m told it was a special order item. I asked if oil change was done, after 45 minutes they come back and said no. Needed different filter? I asked them to call me, asked if I could come pick up wad told yes but service closes at 6. I will put out front. Arrive & car won’t start, had my son come give me a jump. Took to another place yet that evening & got battery & oil change? Never will spend another dime here! More

Always great service Chris and his team are the best always making sure everything is done 💯 and making sure I am comfortable waiting for my car! Just a great atm Chris and his team are the best always making sure everything is done 💯 and making sure I am comfortable waiting for my car! Just a great atmosphere More

Well done Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car wa Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car was done. Service work looked good. More

Very Pleased We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more p We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more pleased. More

Amazing service Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really appreciate their work. More

Traded my A7 to another dealer so I never have to return Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horr Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horrible experience. More

Great service from start to finish I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done effici I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done efficiently, professionally and correctly. Thanks for a job well done. More

Oil change Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have ha Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have had a bad service experience at Tom Wood Audi. More

Complete satisfaction. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. More