Audi Indianapolis - Service Center

All was on time. Service was very good and even took time to talk to me about a few things. Good facility for working on lap top while waiting time to talk to me about a few things. Good facility for working on lap top while waiting More

Wrong diagnostic and WAY overpriced I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than 6 months prior. I had another local shop look at the car and got real service and drove away without being taken to the bank. No thanks. They don’t care about their customers, only making money. Too bad I had to pay for the incorrect diagnostic. More

Mr Vu Tran provided excellent service. He is consistently professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee More

Travel emergency fixed perfectly in less than an hour under cost estimate helpful knowledgeable staff. 10. TomWood Audi is a 10. Love is a good word. under cost estimate helpful knowledgeable staff. 10. TomWood Audi is a 10. Love is a good word. More

Fantastic customer service! I took my Q5 in for service and the service was quick and professional. Special kudos to the Audi tech, Sean, for explaining it all to me! and the service was quick and professional. Special kudos to the Audi tech, Sean, for explaining it all to me! More

Awesome service, no matter the circumstances I can depend on Chris ,Andrew and Darryl get it right in the service department. Great Service personalities and totally worth the money. on Chris ,Andrew and Darryl get it right in the service department. Great Service personalities and totally worth the money. More

Great customer service. Very efficient at getting checked in, and Vu explained everthing, got me into a loaner, and kept me up to date on the progress of my vehicle perfectly. He answered my texts in a timel in, and Vu explained everthing, got me into a loaner, and kept me up to date on the progress of my vehicle perfectly. He answered my texts in a timely manner. Very happy with the service there. More

Mr. Graves and Mr. Fier were courteous and efficient as usual. It is never a hassle to have dealings with this high quality Audi dealership usual. It is never a hassle to have dealings with this high quality Audi dealership More

still dedicated Top Notch service fast friendly courteous we as in Tom woods and I are having a problem with an outside contractor that does rack and pinion they have Top Notch service fast friendly courteous we as in Tom woods and I are having a problem with an outside contractor that does rack and pinion they have installed a second one on my car and it has failed they are trying diligently to find another contractor or company that does rack and pinions for my 97 Audi A4 and pledged that they will make it right I have all the confidence in the world that they will More

Excellent recall repair Dealer staff was prompt and professional at vehicle check in. Service representative was thorough in understanding needed service. Service was complet Dealer staff was prompt and professional at vehicle check in. Service representative was thorough in understanding needed service. Service was completed in timely manner (consistent with time estimate). Comfortable waiting area with refreshments and service representative provide interim status updates. Complied with my request to not wash car since not touch-free system).prompt checkout and personalized thank you at completion. More