Audi Indianapolis - Service Center

Very efficient and professional experience Car was clean Very efficient and professional experience Car was clean and work was done in a timely manner. I was also provided with a nice loaner vehicle Very efficient and professional experience Car was clean and work was done in a timely manner. I was also provided with a nice loaner vehicle More

30K mile regular service Fast friendly service. I really appreciate that a loaner car is always there waiting for me when I drop my vehicle. The high quality service I recei Fast friendly service. I really appreciate that a loaner car is always there waiting for me when I drop my vehicle. The high quality service I receive at Tom Wood Audi is a major reason that I continue to buy Audi vehicles for myself and my family. More

Good service, nice staff. Awesome to be able to get a loaner so I can get to work without any downtime. My car is as clean and service went smoothly loaner so I can get to work without any downtime. My car is as clean and service went smoothly More

Service of my Audi A5 - 35,000 Service Everything was covered per the 35,000 service program. The only item after leaving the dealership was my tire pressure light came on. I reset & hadn't Everything was covered per the 35,000 service program. The only item after leaving the dealership was my tire pressure light came on. I reset & hadn't any issues since. Derrick the service writer was very pleasant & helpful. More

Audi Indianapolis always gets my car in quick with great customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of ex customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of expected costs. i’ve been very happy working with them over the several years owning my A-5. More

Easy to make appointment. Timely service. Great communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks More

The advisor and tech promptly addressed the issues and performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. More

Great service as usual but $500+ for an oil change, 4 spark plugs, and an air filter is customer abuse. Even the coupons did not really help. spark plugs, and an air filter is customer abuse. Even the coupons did not really help. More

Oil Change Service The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right awa The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right away after arriving. The waiting room is very comfortable I didn't have to wait long at all. I was very impressed with a car wash after the service. More

I took my Audi Q5 into the dealer to get a recall part replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. More