Audi Indianapolis - Service Center

Great service and fast 20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks 20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks More

The explanation for why my mirror compass malfunctions was not accurate. I'm not satisfied that there is no way to repair it. This has been a problem with this car for 4 years was not accurate. I'm not satisfied that there is no way to repair it. This has been a problem with this car for 4 years More

I was disappointed with the lack of attention I received during this visit (2 1/2 weeks to fix the problem). Poor communication/follow up throughout the 2 1/2 week period. Took the staff 25 minutes to get c during this visit (2 1/2 weeks to fix the problem). Poor communication/follow up throughout the 2 1/2 week period. Took the staff 25 minutes to get car, once the invoice was handed to me for my signature. Car was however clean. More

I was not very happy with my service. One day after service, my light comes on that my tire is low on air. I don’t know which tire, so I check them all and find out ALL are low! I put air in them, and service, my light comes on that my tire is low on air. I don’t know which tire, so I check them all and find out ALL are low! I put air in them, and was upset that this was not checked the day before at my annual service. The next problem came the next night when I’m driving On the highway. It was daylight when I started but then when the sun went down, the inside and Outside of my car was dark. My light settings were changed, so I had to pull over and reset my lighting settings😡. One more thing I forgot to mention. when I checked in, I told them my second key fob was not working. When I checked out I asked about the key fob and he said, "we changed the battery", Well the key fob is still not working. They did not check to see if it worked or not. There's gotta be more than just the battery because I don't use that spare. I am very disappointed in my last trip to this dealership. More

I called the dealership and they worked me into their schedule to replace my radiator that was leaking. Derrick was awesome, got me a rental for the night and had me back in my vehicle before the weeken schedule to replace my radiator that was leaking. Derrick was awesome, got me a rental for the night and had me back in my vehicle before the weekend. More

Was in and out in no time for a 10k mi service and summer tire change. Darrick kept me informed of progress the entire time. Staff was extremely courteous and the facility was spotless. tire change. Darrick kept me informed of progress the entire time. Staff was extremely courteous and the facility was spotless. More

Excellent service, clear communication, timely work, nice loaner vehicle, friendly staff.....what is there not to like? Prices can sometimes be a little high but they regularly have discounts, coupons, and loaner vehicle, friendly staff.....what is there not to like? Prices can sometimes be a little high but they regularly have discounts, coupons, and specials. More

I had the pleasure of working with Trey Scruggs and my experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! More

This was my first time at Audi and a very pleasant experience. Timing was great I could see my car the whole time...everything was excellent. experience. Timing was great I could see my car the whole time...everything was excellent. More

Spot easy to make and got in quickly. Service was fast and curteous. Got car sooner than expected. Mr. Thames gets a 10/10 rating from me and curteous. Got car sooner than expected. Mr. Thames gets a 10/10 rating from me More