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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
287 Reviews

287 Reviews of Audi Indianapolis - Service Center

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April 23, 2021

Prompt and courteous .work appears to be complete. Opportunity to set up follow up. I have run out of words but it appears I have to use 25 More

by Chuck5154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in service
Apr 23, 2021 -

Audi Indianapolis responded

Chuck - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Audi Indianapolis team. Drive safely, and we hope to see you again down the road!

April 21, 2021

Justin was great. My engine light came on in my car, and he got me in the next day. I love the work area upstairs. I didn’t know about it. When my car needed repair work, he provided me with an Audi loaner. More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin In service
Apr 21, 2021 -

Audi Indianapolis responded

For you to say that Justin went "above and beyond" really makes our day. Thank you for choosing Audi Indianapolis for your auto service needs! We are happy to hear that you're a satisfied customer and we hope for the chance to assist you in the future.

April 21, 2021

Excellent customer service and great team! Appreciate the offer and follow up with me during the service needs for my vehicle. Austin was awesome and provided a professional service. More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 22, 2021 -

Audi Indianapolis responded

We couldn't have asked for better feedback! It's wonderful to hear that Austin and the rest of our team took such good care of you and your vehicle. Thank you for trusting Audi Indianapolis with your service needs!

April 09, 2021

Great, fast service. Justin always takes great care of me. They all work well together so there is no waiting ! Immediately greeted as you walk in the door and always keep you updated. More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Apr 09, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your business and are happy to hear that Justin earned your five stars. Drive safely, and we hope to see you again at Audi Indianapolis!

April 06, 2021

My recent service visit was prompt, well explained, and my wait time was really productive with the great options for work spaces. I loved driving away with a freshly washed and tuned up vehicle! More

by mcgoldrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Apr 06, 2021 -

Audi Indianapolis responded

Thank you for sharing such excellent feedback! We are so glad that your service visit went smoothly and that you drove home in a clean vehicle. Hope to see you next time at Audi Indianapolis!

April 01, 2021

Justin was my contact person in the service department. He was helpful and kept me updated on each step in the cars repair. I will plan on bringing my TTRS back for all required services and repairs! More

by keithmcewen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespi
Apr 01, 2021 -

Audi Indianapolis responded

Keith, thank you for taking the time to leave us a review! We couldn't be happier to hear that Justin took good care of you here at Audi Indianapolis, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 29, 2021

My advisor was Austin. He immediately came out to the car to greet me. Took me inside and went over why I was there. After that he asked were there any other concerns or anything they could check out. He com More

by Joy40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 30, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with Austin here at Audi Indianapolis, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 25, 2021

Outstanding level of communication while my Q5 was repaired; Austin provided the highest level of service and went above and beyond to ensure my vehicle was repaired and that I had interim transportat More

by Morgan M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 25, 2021 -

Audi Indianapolis responded

Morgan, it is terrific to hear that Austin and the team provided such communicative, top-notch service! Thank you for trusting Audi Indianapolis with your business and your vehicle. Safe travels!

March 19, 2021

Had annual service done and winter tires switched out. Service as always was spot on. Service tech was professional and attentive as always. Facility was clean and safe. More

by rarthur111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
Mar 19, 2021 -

Audi Indianapolis responded

It means a lot to know that our team always delivers top-notch service and care! Thank you for your business and your confidence in Audi Indianapolis. Safe travels until we see you next!

March 18, 2021

Very good service. Vehicle was ready at the appointed time. Appointment had been recorded in the dealer register. Vehicle check identified additional required repairs. No surprise More

by Polar29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, Andrew Long
Mar 19, 2021 -

Audi Indianapolis responded

Thank you so much for reviewing Audi Indianapolis. We appreciate this feedback and are glad to know that you're satisfied with our service. Enjoy your weekend!

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