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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
287 Reviews

287 Reviews of Audi Indianapolis - Service Center

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June 21, 2021

Recommended new tires so went to Discount Tire they said tires still in the green and do not need replaced yet. Also cracked windshield during wash but refused to take responsibility. More

by Lanimmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Eckler
Jul 06, 2021 -

Audi Indianapolis responded

As you can imagine, this feedback is concerning. We would never intentionally mislead a guest and I think it might be best if we discussed these details together. Without your full name, I won't be able to get in touch so please consider giving me a call. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

June 16, 2021

Due to the age and milage of my car, I knew there would be several issues to be listed on an inspection, Austin listened to what my concerns were with the car and what specifically I needed to have done th More

by dchunden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
Jun 16, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Indianapolis, and we will certainly let Austin know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

June 15, 2021

Did excellent job. Returned car early with clean inside and outside Satisfied all my concerns regarding the condition of all major car systems I was pleased More

by Rstrantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Buterbaugh
Jun 16, 2021 -

Audi Indianapolis responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that the Audi Indianapolis team delivered a successful experience. Drive safely, and we hope to see you again down the road!

June 12, 2021

Austin goes above & beyond in service! If you need Audi service, he is your man! He always steps up & handles everything for you!!! Love my Audi More

by ryanvanscoyoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 13, 2021 -

Audi Indianapolis responded

Thank you for the positive review and five stars, Ryan! We sincerely appreciate it. Safe travels and see you next time, from all of us here at Audi Indianapolis!

June 11, 2021

Fantastic service with Austin and team every time! Quickly and accurately diagnosed issues with my car. Ordered all the parts needed and completed repairs in a timely fashion. Thank you! More

by kevinburns1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Nobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Jun 11, 2021 -

Audi Indianapolis responded

Kevin, thank you for the fantastic feedback about your experience working with Austin! We couldn't be more pleased to see that our service team was able to make quick work of your car's issues for you and we'll pass along the kind words. Safe driving! - Your friends at Audi Indianapolis

June 02, 2021

I was pleased with the team that worked on replacing 2 rear tires on my Q7. But price is high. pls work on this! You’ll rock! More

by Pierre.Munyemana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Jun 02, 2021 -

Audi Indianapolis responded

Pierre - Thank you for this feedback. We are happy to hear that you're satisfied with our service and will keep your review in mind moving forward. Have a fantastic day! - Audi Indianapolis team

May 17, 2021

Service team is absolutely outstanding in every way imaginable. And they loaned me a great car. And cleaned my car beautifully. And did not keep me waiting at check out time. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Caleb, Ben
May 07, 2021

They provided a great customer experience from clear understanding of the service being provided to an exceptional area to work (while social distancing). Very Customer Friendly!! More

by clmakins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2021 -

clmakins responded

Great service!

May 07, 2021 -

Audi Indianapolis responded

Thank you for the review! It was our pleasure to assist you here at Audi Indianapolis, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Justin was very helpful and professional. I would definitely recommend working with him. The service was completed in a very timely manner. They even washed my car when the service was completed. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Apr 28, 2021 -

Audi Indianapolis responded

Julie, thank you for the review! Justin is an excellent member of our team at Audi Indianapolis, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Great service and follow up! My service technician stayed in contact with me throughout the day keeping me informed of a completion time and pick up. More

by Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Apr 28, 2021 -

Audi Indianapolis responded

We are thrilled that our team could deliver such communicative, top-notch service! Thank you for choosing Audi Indianapolis and taking the time to share your experience. We hope to welcome you back for your future auto needs!

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