Audi Indianapolis - Service Center

Everyone was pleasant and helpful during my visit. No mask were worn by anyone but me which made me uncomfortable but I went outside for most of my time. Estimated time was 90 minutes and was right on t mask were worn by anyone but me which made me uncomfortable but I went outside for most of my time. Estimated time was 90 minutes and was right on time More

My experiences with Audi Indy service department have always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. More

Austin (rep who helped me) was thorough in explaining results of diagnosis and pleasant to work with…. Waiting area (upstairs area) was quiet and coffee area appreciated. results of diagnosis and pleasant to work with…. Waiting area (upstairs area) was quiet and coffee area appreciated. More

Great customer service by Justin in the service area last Saturday. First class! Saturday. First class! More

Audi Indianapolis has always treated me well. They are organized, efficient, and want the best for their customers. organized, efficient, and want the best for their customers. More

Very friendly and completed all service request! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! More

Amazing customer service. Mark and Donny went above and beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet an beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet and cell phone. If they had not show. Up my car would have sat there for hours for a tow and not be able to be evaluated till Monday. Come to find out someone had taken my key vs car issue and I had theirs… they then helped track that person down via their VIN and customer database so we could swap keys. My whole weekend would have been ruined if they had not helped. More

Mike was great to work with & one of the nicest people I’ve encountered at this dealership. He addressed all of my concerns. I was disappointed with the car wash. There was grease in multiple areas on the I’ve encountered at this dealership. He addressed all of my concerns. I was disappointed with the car wash. There was grease in multiple areas on the exterior of my car. One of the guys left some trash in my car which I had to dispose of. More

Fast in and fast out! Justin was ready for me, everyone friendly, showroom was clean, always great service here. On our 7th Audi because of Indy Audi and the people friendly, showroom was clean, always great service here. On our 7th Audi because of Indy Audi and the people More