Audi Indianapolis - Service Center

The 40k service for my 2018 Q5 was performed. Thanks Austin and mechanics in the service garage - great job. Austin and mechanics in the service garage - great job. More

Knowledgeable and friendly people that will work with you, whether it be a purchase, lease or service. you, whether it be a purchase, lease or service. More

Service rep of Audi by phone talked me thru resolving a false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. More

Ben was great, service was quick through on both of my vehicles. I would recommend the dealership to anyone that owns audi. vehicles. I would recommend the dealership to anyone that owns audi. More

First and last time customerDishonesty, lacking First and last time customer Dishonesty, lacking integrity, authenticity, no direct and up-front, comparable competitive/ fair or even average costs First and last time customer Dishonesty, lacking integrity, authenticity, no direct and up-front, comparable competitive/ fair or even average costs Huge discrepancy between price estimates and actual charges. Labor charges left out when estimate was given then added to total. 65k service estimated at $500 then 168.46 then 291.76 actual the total cost for 65k service for a 2015 Audi Q3 brake fluid flush and AWD fluid replacement which I was told was included was not plus add in a battery replacement at $339 estimate provided was $643 only to learn final costs $923.39. I knew maintenance would be costly I expected fair pricing that came close to the estimates given. Taking my business back to Ohio. I’d rather drive 2 hours to ensure I’m not blindsided with over and beyond average costs. More

I had an appointment and arrived on time was greeted by Ashley Eckler she was very professional answered my questions. She indicated the time it would take to diagnose my problems was two hours. I was pr Ashley Eckler she was very professional answered my questions. She indicated the time it would take to diagnose my problems was two hours. I was pretty much surprised that it read two hours right on time. More

I am always taken care of promptly and thoroughly. Mike Solis took great care of me. Kept me informed and was clear on what was done. Solis took great care of me. Kept me informed and was clear on what was done. More

The people were very friendly and efficient. Ben gave expert service and great advice for future maintenance. Getting the rental car while my Audi was being worked on made the entire process easy and con expert service and great advice for future maintenance. Getting the rental car while my Audi was being worked on made the entire process easy and convenient. More

Everyone was pleasant and helpful during my visit. No mask were worn by anyone but me which made me uncomfortable but I went outside for most of my time. Estimated time was 90 minutes and was right on t mask were worn by anyone but me which made me uncomfortable but I went outside for most of my time. Estimated time was 90 minutes and was right on time More

My experiences with Audi Indy service department have always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. always been excellent. Justin was able to work me into their busy schedule for routine maintenance. Work is always done fast and thorough. More