Audi Indianapolis - Service Center

Ben Robbins is an excellent service consultant. The dealership took care of my issue promply. I highly recommend them dealership took care of my issue promply. I highly recommend them More

Professional, reliable, and timely service. Explains service repair needs and costs ahead of time. Setting allows for work while waiting for repair. service repair needs and costs ahead of time. Setting allows for work while waiting for repair. More

Service manager explained all work planned for the day and addressed other issues that were not on the recall. and addressed other issues that were not on the recall. More

The 40k service for my 2018 Q5 was performed. Thanks Austin and mechanics in the service garage - great job. Austin and mechanics in the service garage - great job. More

Knowledgeable and friendly people that will work with you, whether it be a purchase, lease or service. you, whether it be a purchase, lease or service. More

Service rep of Audi by phone talked me thru resolving a false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. More

Ben was great, service was quick through on both of my vehicles. I would recommend the dealership to anyone that owns audi. vehicles. I would recommend the dealership to anyone that owns audi. More

First and last time customerDishonesty, lacking First and last time customer Dishonesty, lacking integrity, authenticity, no direct and up-front, comparable competitive/ fair or even average costs First and last time customer Dishonesty, lacking integrity, authenticity, no direct and up-front, comparable competitive/ fair or even average costs Huge discrepancy between price estimates and actual charges. Labor charges left out when estimate was given then added to total. 65k service estimated at $500 then 168.46 then 291.76 actual the total cost for 65k service for a 2015 Audi Q3 brake fluid flush and AWD fluid replacement which I was told was included was not plus add in a battery replacement at $339 estimate provided was $643 only to learn final costs $923.39. I knew maintenance would be costly I expected fair pricing that came close to the estimates given. Taking my business back to Ohio. I’d rather drive 2 hours to ensure I’m not blindsided with over and beyond average costs. More

I had an appointment and arrived on time was greeted by Ashley Eckler she was very professional answered my questions. She indicated the time it would take to diagnose my problems was two hours. I was pr Ashley Eckler she was very professional answered my questions. She indicated the time it would take to diagnose my problems was two hours. I was pretty much surprised that it read two hours right on time. More

I am always taken care of promptly and thoroughly. Mike Solis took great care of me. Kept me informed and was clear on what was done. Solis took great care of me. Kept me informed and was clear on what was done. More